Awards for Excellence national winners 2025: Serbia

Best bank 2025: Raiffeisenbank

Raiffeisenbank has substantially reinforced its position as Serbia’s leading bank. In 2024, it saw a robust increase in mobile banking users, climbing from 401,000 to 470,000, alongside a surge in transactions from 14.9 million to over 20.2 million. This growth underscores the bank’s commitment to enhancing digital accessibility and efficiency for its customers. 

The introduction of pioneering services like iAccount and iCash marks a technological leap for Raiffeisenbank. Launched in 2024, these services offer customers fully online account opening in 15 minutes using video identification, and the ability to secure personal loans.

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