Citi’s Services franchise has long been the backbone of its institutional business. But over the past 18 months, it has shifted into higher gear. What was once the world’s largest transaction bank has now become one of the most forward-leaning, driven by a clear strategy and a conviction that innovation only matters when it delivers for clients.
Since taking the helm, chief executive Jane Fraser has put Services – which encompasses payments, liquidity management services, trade and working capital solutions, issuer services and investor services – at the heart of Citi’s
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