Awards for Excellence national winners 2026: Kenya

Best bank: KCB

KCB continues to strengthen its position as East Africa’s largest financial institution by assets, combining regional scale with investments in digital transformation and financial initiatives.

The bank’s 2024 to 2026 strategy, Transforming Today Together, centres on customer-focused value propositions, digital leadership and better use of group capabilities and data analytics, with the aim of improving customer outcomes and delivering sustainable returns.

The group’s performance reflects the benefits of this approach. In the nine months to September 2025, KCB reported profit after tax of KES47.3

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