Imagine you have a commanding market share in the national market, achieved partly by buying large rivals. Now, the scope for further M&A is not as great as before, partly due to competition rules. New technology is bringing new earnings possibilities – but also new challenges to your customer base.
These are issues that many large national champion banks are facing today, notably in Europe: whether it’s Lloyds Banking Group in the UK, Intesa Sanpaolo in Italy or CaixaBank in Spain.
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