What can payment providers – and specifically banks – do to stand out in an ecosystem where fintechs, market infrastructures, card schemes and tech players are all gaining ground?
This was one of the most keenly anticipated panel discussions at this year’s Sibos conference, one which saw representatives from Lloyds, DBS and Bank of America outline their strategies.
When deciding whether to continue with an existing payment provider or to test the market, businesses must take into account cost, transparency, customer support and customer experience, as well as the range of currencies or clearing methodologies offered.
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