Banking’s culture clash

In comedy, timing is everything. And so, it seems, in internal communications.

Jane Fraser, Citi’s new CEO, could not have chosen a better time to send an internal memo to employees about setting boundaries for a healthier work-life balance than March 23. In it, she banned internal Zoom/Teams calls on Fridays and instituted a firm-wide holiday to address pandemic fatigue, which will take place on May 28.

Just one day earlier, on March 22, Goldman CEO David Solomon had issued a voice memo to staff addressing just the same thing.

Access intelligence that drives action

To unlock this research, enter your email to log in or enquire about access