World’s Best Bank for Transaction Services 2020: HSBC

Covid-19 has not simply accelerated the push to digital but has also changed the nature of transaction banking itself.

HSBC’s focus on delivering innovative solutions drawn from breakthroughs in artificial intelligence, big data, distributed-ledger technology (DLT) and mobile solutions has been more important than ever to its transaction banking clients this year.

“The future is changing really rapidly and we can’t continue to think in the terms we used to,” says Diane Reyes, group general manager, global head of liquidity and cash management at HSBC.

In 2018, the bank outlined a three-year strategy for transaction banking and invested heavily in technology and cybersecurity.

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