In financial services, much of the institutional and regulatory focus on the ethics of technology has been on the misconduct and market abuse issues raised by trading algorithms in FX and securities markets. However, all of these issues arise in retail banking too. Building a framework, defining ethics in terms of code, removing coders’ own biases and ensuring that these new technologies remain within ethical parameters remains a complicated but critical work in progress.
Bias in, bias out
One reason for this is that at the heart of all the intelligent technologies being developed is data, huge amounts of it.
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