Kartika Wirjoatmodjo, chief executive of Mandiri and known to all as Pak Tiko, is a great believer in using technology and social media to get messages to his staff.
So, for example, he once recorded his message in the format of a popular Indonesian TV programme called ‘The midnight show’ (rebadging it ‘The Mandiri show’ for the occasion) with one of Indonesia’s most famous comedians hired to conduct the interview.
“It’s so I can relate to my employees in a more informal setting,” Tiko says.
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