Awards for Excellence 2017
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| © 2017 Euromoney |
| Also shortlisted |
| Credit Suisse |
| HSBC |
| Press release |
| Full results |
“Our whole ethos is to make sure people feel included,” says Fiona Cannon, director of inclusion and diversity (I&D) and of responsible business at Lloyds Banking Group.
You will notice rather than D&I, it is I&D – a nuance that offers an insight into Lloyds’ approach to both employees and customers. With inclusion as the priority, Cannon says, it becomes a culture driven by making sure all employees and clients feel valued.
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