Awards for Excellence 2017
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| Full results |
The winner of the best digital bank award is Bancolombia. Its investment in its digital strategy paid off last year and its customers – across all banking segments – embraced the functionality, praised its intuitive performance and, above all, migrated to the internet, ATM and mobile apps.
The prize for all banks is to maximize the proportion of clients’ transactions in digital channels to optimize efficiency – none came close to the Colombian bank’s efforts last year.
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