Cash management – Citi: the $6.5 billion start-up

When a bank is huge in a particular market, the cost can sometimes be a lack of agility. Success can breed complacency, and a market-leading position might lead to a certain absence of ingenuity and a danger of getting set in one’s ways. Citi, this year’s – and last year’s – overall Euromoney Cash management poll winner, runs no risk of hubris despite its vast scale and huge commercial success.