Awards for Excellence 2008: Serbia

Despite increasing competition, Raiffeisen banka maintains its top billing in Serbia. On the retail front it boosted its customer base by 20% in 2007 to just short of 500,000, while growing its retail deposit and loan volumes by 32% and 26% respectively. There was a similarly strong performance in the corporate banking segment, with corporate lending rising by 24% to reach almost $1.2 billion, while deposits rose to $830 million. Raiffeisen banka was particularly successful in boosting its business with small and micro-sized enterprises, increasing its client base by 36% and its lending by 47% to reach $312 million. The bank also has a leading market position in the treasury business, accounting for a 19% share of foreign exchange trading for retail customers and 13.68% for banking clients. As a result of all these advances in 2007, the bank boosted its net profit by 60% and its return on equity climbed to 21.4% from 16.6% in 2006.