Methodology

Euromoney emailed or phoned 5,130 executives at 3,207 international companies worldwide and 28,000 copies of the questionnaire were sent out by post.

Scores were based on one point for each nomination by a respondent. Respondents in all cases were asked to indicate:

? Which airport they considered their favourite?

? Which airline provided the best lounges?

? Which airline has the best loyalty and frequent flyer programs?

Above all, though, the emphasis should remain on leveraging technology and supporting it with knowledgeable travel experts. Clients are often tempted by the ease with which they can book themselves ? it would be folly for the travel management industry to fail to remind them of the ? Which airline they preferred when flying out of a given list of regions (as published below)?

? Overall, which was their favourite hotel chain in the world?

? Which hotel they preferred when staying in a given list of cities (as published)?

Geographical breakdown of all replies received: Europe 50%, Asia 25%, North America 13%, and Rest of World 12%.

Please direct all comments and questions to Andrew Newby, Head of Research, at anewby@euromoneyplc.com, Tel: 0044 207 779 8694.benefits they can reap from properly managed booking and reporting services.

Business travel poll 2004
Favourite hotels in…
Africa
Casablanca
04	03		Points
1	*	Hyatt Casablanca	34
2	*	Le Royal Mansour Meridien Hotel	30
3	*	Sheraton Casablanca	21
4	*	Riad Salam Hotel	16
5	*	Hotel Bellerive	9

Johannesburg
04	03		Points
1	1	Sandton Sun Intercontinental	86
2	4	Park Hyatt Johannesburg	83
3	3	The Westcliff	49
4	11	The Michelangelo	29
5	8	Ten Bompas	25
6	*	African Pride Melrose Arch	13
7	*	Protea Hotel Balalaika Sandton	12
8	10	Fairlawns Luxury Hotel	11
9	*	Crowne Plaza Sandton	10
10	*	Holiday Inn	9

Tunis
04	03		Points
1	*	Sheraton Tunis Hotel & Towers	24
2	*	Abou Nawas Tunis	19
3	*	Best Western Hotel	18
		La Maison-Blanche
4	*	El Hana International	4

Asia
Bangkok
04	03		Points
1	1	Oriental Bangkok	16
2	*	The Sukhothai Bangkok	10
3	2	Shangri La Bangkok	6
4	*	Le Meridien President	6
5	*	Chateau de Bangkok by Sofitel	5

Beijing
04	03		Points
1	*	Grand Hyatt Beijing	63
2	3	Radisson Sas Beijing	48
3	1	China World Hotel	44
5	*	The Peninsula Palace Beijing	5

Hong Kong
04	03		Points
1	8	Grand Hyatt Hong Kong	98
2	1	Mandarin Oriental Hong Kong	90
3	3	Island Shangri La Hotel	74
4	12	The Excelsior Hong Kong	39
5	*	Mo Mandarin Oriental Hong Kong	29
6	*	Ritz Carlton Hong Kong	28
7	14	Stanford Hillview	25
8	7	Marriott JW Hong Kong	21
9	6	The Peninsula Hong Kong	17
10	10=	Sheraton Hong Kong Hotel Tower	13
11	*	Renaissance Harbour View	8

Jakarta
04	03		Points
1	*	JW Marriott Hotel	15
2	*	Gran Melia Jakarta	13
3	*	Mandarin Oriental Jakarta	9
4	1	Shangri La Hotel Jakarta	8
5	2	Mulia Senayan	7
6	*	Grand Hyatt	5
7	*	Holiday Inn	4

Kuala Lumpur
04	03		Points
1	3	Ritz Carlton Kuala Lumpur	33
2	1	Mandarin Oriental Kuala Lumpur	19
3	2	Shangri La Kuala Lumpur	18
4	*	Renaissance Kuala Lumpur Hotel	6
5	*	Ritz Carlton	4
6	*	Le Meridien	3

Manila
04	03		Points
1	*	Manila Pavilion Hotel	13
2	2=	Shangri La Hotel Makati	12
3	2=	Dusit Hotel Nikko	8
4	*	Westin Philippine Plaza	7
5	*	Mandarin Oriental	5

Seoul
04	03		Points
1	1	Shilla Hotel	41
2	3	Grand Hyatt Seoul	14
3	2	Hotel Lotte	12
4	6	Inter Continental Seoul	7
5	*	Ritz Carlton Hotel Seoul	6

Shanghai
04	03		Points
1	1	Shangri La Hotel	90
2	2	Grand Hyatt Shanghai	72
3	*	Shanghai JC Mandarin	68
4	*	Holiday Inn Shanghai Pudong	66
5	*	Shanghai Marriott Hotel Hongqiao	57
6	4	Four Seasons Hotel Shanghai	54
7	5	Shanghai Hilton	44
8	6	Sheraton Suzhou Hotel and Towers	43
9	7	LC The St Regis Shanghai	12
10	8	Shanghai Pacific Hotel	11

Singapore
04	03		Points
1	1	Ritz-Carlton Millenia	103
2	3	Shangri La Hotel Singapore	59
3	4	Fullerton Singapore	18
4	10=	Four Seasons Singapore	16
5	*	Hilton Singapore	13
6	6	Le Meridien Singapore	13
7	*	Marco Polo Hotel	12
8	*	Traders Hotel Singapore	11
9	2	The Oriental Singapore	10
10	10=	Marriott Singapore	9

Sydney
04	03		Points
1	1	Park Hyatt Sydney	76
2	*	Marriott Sydney Harbour	27
3	*	BW Hotel Unilodge Sydney	26
4	*	Shangri-La Sydney	25
5	3	LC Sheraton on the Park	20
6	9	Radisson Plaza Hotel Sydney	12
7	13	Sydney Hilton	11
8	*	Four Seasons Sydney	10
9	7=	Inter-Continental Sydney	9
10	2	The Westin Sydney	8

Taipei
04	03		Points
1	1	Far Eastern Plaza Hotel	29
2	*	Grand Hyatt Taipei	10
3	*	Holiday Inn	7

Tokyo
04	03		Points
1	1	Hotel Okura Tokyo	121
2	3	Ana Hotel Tokyo	99
3	*	Grand Hyatt Toyko	85
4	*	Hilton Tokyo	76
5	2	Imperial Hotel	42
6	6=	Somerset Azabu East	41
7	10	Takanawa Prince Hotel	40
8	4	Royal Park Hotel	33
9	*	Four Seasons Tokyo	25
10	16	Hotel New Otani Tokyo	22

Europe Amsterdam
04	03		Points
1	1	The Grand Sofitel Demeure	105
2	4	Sheraton Amsterdam Hotel	76
3	3	Mercure Amsterdam aan de Amste	53
4	19	Hilton Amsterdam	50
5	18	Marriott Amsterdam	47
6	5	Sheraton Pulitzer	46
7	*	NH Grand Hotel Krasnapolsky	39
8	8	Novotel Amsterdam	26
9	17	Le Meridien Apollo	23
10	2	Hotel Okura Amsterdam	20

Athens
04	03		Points
1	1	Grecotel Athens Plaza Hotel	68
2	11=	LC Grande Bretagne Hotel	45
3	5=	Inter-Continental Athenaeum	29
4	*	Hilton Athens	25
5	2	Marriott Athens Ledra	25
6	7	Royal Olympic Hotel	16
7	*	Titania Hotel	13
8	*	Astir Palace Nafsika	11
9	8	St George Lycabettus Hotel	10
10	5=	Metropolitan Hotel	8

Brussels
04	03		Points
1	3	Royal Windsor Hotels Brussels	82
2	12	Jolly Hotel Du Grand Sablon	68
3	4	Le Meridien Brussels	63
4	15=	Conrad International Brussels	47
5	1	Hilton Brussels City	53
6	5	Sheraton Brussels Airport Hotel	52
7	11	Mercure Bruxelles Airport	22
8	22=	Marriott Brussels	20
9	15=	Conrad Brussels	19
10	20=	Sofitel Astoria	11

Budapest
04	03		Points
1	3	Hilton Budapest	105
2	1	Marriott Budapest	98
3	2	Kempinski Corvinus Budapest	91
4	*	Radisson SAS Beke Hotel Budapest	67
5	4	Corinthia Aquincum Hotel	43
6	*	Le Meridien Budapest	41
7	6=	Hotel Intercontinental Budapest	25
8	8	K And K Hotel Opera	24
9	*	Art Otel Budapest	12
10	9	Atrium Hyatt	3

Copenhagen
04	03		Points
1	1	Hotel d?Angleterre	183
2	2	Hilton Copenhagen	107
3	3	Marriott Copenhagen	91
4	7	SAS Hotel Scandinavia	72
5	5	Scandic Hotel Copenhagen	66
6	*	Le Meridien Copenhagen	48
7	*	Scandic St Jorgen	40
8	19=	First Hotel Vesterbro	34
9	12	Phoenix Copenhagen	30
10	10=	Sofitel Copenhagen Plaza	25

Frankfurt
04	03		Points
1	1	Marriott Frankfurt	201
2	3	Frankfurt Hilton	180
3	4	Hessischer Hof	143
4	6	Maritim Hotel Frankfurt	122
5	3	Frankfurt Intercontinental	100
6	7	Arabella Sheraton Congress	98
7	5	Steigenberger Frankfurter Hof	60
8	*	Intercity Hotel Frankfurt	45
9	21	Holiday Inn City Centre	32
10	17	NH Frankfurt Niederrad	12

Geneva
04	03		Points
1	1	Le Richemond Genève	98
2	3	Sofitel Genève	57
3	8=	Intercontinental Geneva	39
4	7	Hotel Des Bergues	36
5	18	LC Hotel President Wilson	33
6	10	Noga Hilton Geneva	32
7	2	Mandarin Oriental	22
8	4	Swissotel Geneva Metropole	20
9	5	Mövenpick Hotel Geneva	16
10	*	Hotel Bristol	15

Helsinki
04	03		Points
1	1	LC Hotel Kamp	74
2	7	Hilton Helsinki Strand	33
3	5	Radisson SAS Plaza Helsinki	32
4	3	SAS Hesperia Helsinki	23
5	4	SAS Royal Hotel Helsinki	20
6	*	Holiday Inn Garden Court	18
7	14=	Radisson SAS Seaside Hotel	17
8	*	Scandic Grand Marina	10
9	*	Garden Court Helsinki	9
10	13	Sokos Hotel Torni	8

Istanbul
04	03		Points
1	1	Ciragan Palace Kempinski	119
2	*	Four Seasons Istanbul	44
3	*	Ritz Carlton Istanbul	41
4	4=	Hilton Istanbul	38
5	*	Marmara Istanbul	31
6	3	Ceylan Intercontinental	22
7	*	Ciragan Palace Hotel Kempinski	14
8	*	Divan Hotel	9
9	*	Istanbul Hilton	5

Lisbon
04	03		Points
1	1	Ritz Four Seasons Lisbon	121
2	*	Sheraton Lisboa Hotel and Towers	29
3	*	Metropolitan Hotel Lisbon	27
4	2	Lapa Palace	25
5	3	Avenida Palace Towers	18
6	4=	Le Meridien Lisbon	14
7	11=	Marriott Lisbon	11
8	6	Tivoli Hotel	10
9	7=	Dom Pedro Lisboa Hotel	7
10	*	Pestana Atlantic Gardens	4

London
04	03		Points
1	3	Hilton London Metropole	310
2	15=	Crowne Plaza London St James	275
3	2	The Savoy	230
4	15=	Churchill Hyatt	190
5	15=	The Landmark London Hotel	175
6	8=	Millennium Hotel Mayfair	160
7	7	Thistle Tower	123
8	1	The Westbury Hotel	94
9	11	Claridges Hotel, London	80
10	6	Renaissance Chancery Court	76
11	24	Le Meridien Piccadilly	34

Luxembourg
04	03		Points
1	2	Hotel Parc Belair	121
2	3	Hotel Le Royal	99
3	5	Aerogolf Sheraton Hotel	58
4	4	Hilton Luxembourg	41
5	9	Campanile Hotel	38
6	6	Sofitel Luxembourg	17
7	*	President Hotel	10
8	*	Grand Hotel Mecure Alfa Lux	11
9	*	Novotel Luxembourg	3

Madrid
04	03		Points
1	3	The Westin Palace	256
2	5	Villa Magna Park Hyatt	218
3	4	Hesperia Madrid	175
4	2	Castellana Inter Continental	103
5	6	Melia Avenida America	96
6	8	Hotel Ritz Madrid	91
7	*	GSM Hotel Velada Madrid	38
8	*	Husa Princesa Hotel	34
9	*	Hotel Villa Real	31
10	*	Rafael Atocha Hotel	30

Milan
04	03		Points
1	1	Principe di Savoia	267
2	11	Crowne Plaza Linate	251
3	2	The Westin Palace	78
4	5	Sheraton Diana Majestic Hotel	76
5	12	Best Western Blaise and Franci	69
6	*	Carlton Hotel Baglioni	54
7	*	Michelangelo Hotel	52
8	3	Milan Hilton	35
9	6	Grand Hotel et de Milan	30
10	11	Cavour Hotel	24

Moscow
04	03		Points
1	1	Park Hyatt Moscow	104
2	3	Radisson Slavjanskaya Hotel	74
3	4	Marriott Moscow Royal	62
4	6	Le Royal Meridien National	40
5	13	Sheraton Palace Hotel	34
6	8	Renaissance Moscow Hotel	33
7	2	Hotel Baltshug Kempinski Moscow	29
8	11	Marco Polo Presnja Hotel	19
9	14	Best Eastern Katerina Hotel	16

Munich
04	03		Points
1	1	Kempinski Vier Jahreszeiten	214
2	5	Munich Park Hilton	149
3	4	Bayerischer Hof Hotel	78
4	7	Arabella Sheraton Munich Hotel	64
5	11	Mandarin Oriental	86
6	8	Kempinski Hotel Airport Munich	53
7	9	Le Meridien Munich	49
8	12	Innside Residence Munich-Messe	39
9	6	Hilton Munich City	28
10	3	Marriott Munich	25

Oslo
04	03		Points
1	3	Scandic Hotel St Olav	104
2	1	SR Grand Hotel	98
3	2	Radisson SAS Plaza Hotel Oslo	76
4	6	SAS Park Hotel Oslo	74
5	7=	SAS Airport Oslo	65
6	9	Bristol Hotel	54
7	10=	Clarion Hotel Oslo Airport	50
8	10=	Scandic Asker	27
9	10=	Scandic Oslo Sjolyst	13

Paris
04	03		Points
1	1	Hotel Royal Monceau	147
2	2	Hotel de Vigny	103
3	3	Sofitel Paris Arc de Triomphe	91
4	4	Astor Sofitel Demeure	87
5	13	Hyatt Regency Paris Madeleine	71
6	6	Sofitel Le Faubourg Paris	40
7	7	Four Seasons Hotel George V	35
8	9	Le Meridien Etoile	30
9	*	Grand Hotel de Champagne Paris	12
10	*	Charles de Gaulle Hilton	8

Prague
04	03		Points
1	2	Marriott Prague	97
2	4	Inter Continental Prague	49
3	3	Renaissance Prague Hotel	31
4	1	Prague Hilton Atrium	25
5	6	Radisson SAS Praha	22
6	*	Crowne Plaza	19
7	*	Novotel Praha City	16
8	*	Hotel Josef	14
9	*	Andels Hotel Prague	10
10	*	Hotel Le Palais	6

Rome
04	03		Points
1	1	Hotel Eden	222
2	2	Sofitel Roma	201
3	11	Starhotel Metropole	158
4	3	Hotel Filippone	78
5	5	The Westin Excelsior	70
6	*	Hotel Alexandra	68
7	*	Le Royal Meridien Hotel Eden	54
8	*	Rocco Forte De Russie Hotel	42
9	6=	Hotel Ristorante Filippone	23
10	*	Rome Airport Hilton	22

Stockholm
04	03		Points
1	1	Grand Hotel	207
2	2	Hilton Stockholm Slussen	176
3	9	Hotel Birger Jarl	146
4	7	Sheraton Stockholm Hotel & Towers	123
5	4	SAS Royal Viking Stockholm	100

Stockholm
04	03		Points
6	10	Lydmar	91
7	13	SAS Strand Stockholm	88
8	3	Nordic Light Hotel	85
9	6	Scandic Hotel Sergel Plaza	80

Vienna
04	03		Points
1	2	Inter Continental Wien	174
2	1	Hotel Bristol	152
3	7	Ambassador Hotel	62
4	*	Le Meridien Vienna	41
5	8	Hotel De France	33
6	13	Vienna Plaza	24
7	4	LC Hotel Imperial	21
8	5	Marriott Vienna	19
9	*	Renaissance Penta Vienna Hotel	15
10	16=	Holiday Inn Vienna City	14

Warsaw
04	03		Points
1	1	Le Royal Meridien Bristol	89
2	*	Hyatt Regency Warsaw	39
3	5	Sheraton Warsaw Hotel and Towers	20
4	2	Marriott Warsaw	19
5	*	Rad Sas Centrum Hotel Warsaw	14
6	7=	Sofitel Victoria Warsaw	12
7	*	The Westin Warsaw	10
8	*	Airport Hotel Okecie	8
9	*	Hotel Rialto	7
10	*	Intercontinental Warszawa	4

Zurich
04	03		Points
1	1	Dolder Grand Hotel	156
2	4	Intercontinental Zurich	91
3	13	Renaissance Zurich Hotel	89
4	*	Hotel Schweizerhof Zurich	81
5	5	Steigenberger Bellerive au Lac	75
6	11	Widder Hotel	55
7	6	BW Hotel Glockenhof	51
8	*	Swissotel Zurich	32
9	14	Central Plaza Hotel	31
10	15+	Hotel Seefeld	29

Indian sub-continent Karachi
04	03		Points
1	*	Pearl Continental Hotel	35
2	*	Sheraton Hotel & Towers Karachi	18
3	*	Marriott Hotel Karachi	17

Islamabad
04	03		Points
1	*	Marriott Islamabad	24
2	*	Best Western Regency Hotel	21
3	*	Islamabad Serena	6

Madras
04	03		Points
1	1	Taj Coromandel Hotel	21
2	2	Fisherman’s Cove India Madras	13
3	*	Le Royal Meridien Madras	10

Mumbai
04	03		Points
1	3	The Oberoi Towers Mumbai	17
2	1	Taj Mahal Hotel	12
3	2	Sheraton Grand Maratha Itc	9
4	4	The Leela Kempinski	8
5	*	Holiday Inn Mumbai Hotel	4

New Delhi
04	03		Points
1	3	Ashok Hotel Delhi	174
2	1	Taj Mahal Hotel	150
3	5=	Oberoi New Delhi	148
4	2	Radisson Hotel Delhi	130
5	5=	Ananda In The Himalayas	76
6	7	Maurya Sheraton Hotel	23
7	9	Intercontinental New Delhi	20

Latin America Mexico City
04	03		Points
1	*	Sheraton Maria Isabel Hotel & Twrs	114
2	2	Four Seasons Hotel Mexico	98
3	*	Marriott ? Mexico City	74
4	3	Fiesta Americana Zona Rosa	56
5	*	Hotel Nikko Mexico	44
6	8=	Inter Continental	43
7	*	Camino Real Mexico City	34
9	*	Holiday Inn East	18

Rio de Janeiro
04	03		Points
1	1	Copacabana Palace	15
2	4	Sofitel Rio De Janeiro	9
3	*	Inter-Continental Rio	8
4	*	Sheraton Rio Hotel And Twrs	6
5	3	Le Meridien Copacabana	5

Santiago
04	03		Points
1	*	Marriott Santiago	39
2	5	San Cristobal Tower	8
3	3=	Hotel Carrera	7
4	1	Hyatt Regency Santiago	6
5	3=	Intercontinental Santiago	5

São Paolo
04	03		Points
1	1	Maksoud Plaza	42
2	*	Hilton São Paulo Morumbi	28
3	*	Intercontinental São Paulo	17
4	6=	Renaissance São Paulo Hotel	16
5	*	Sofitel São Paulo	12

Middle East Abu Dhabi
04	03		Points
1	1	Abu Dhabi Inter Continental	50
2	3	Beach Rotana Hotel and Tower	44
3	*	Abu Dhabi Sheraton Hotel	18
4	2	Hilton Int Abu Dhabi	9
5	*	Millennium Hotel Abu Dhabi	8

Bahrain
04	03		Points
1	3	The Ritz Carlton Bahrain Hotel	27
2	1	Le Royal Meridien	20
3	2	Bahrain Sheraton Hotel	18
4	4	The Regency Inter Continental	6

Beirut
04	03		Points
1	*	Metropolitan Palace Hotel – Beirut	18
2	1	Phoenicia Intercontinental	16
3	*	Albergo Hotel	14
4	*	Radisson SAS Martinez Hotel	13
5	*	Mövenpick Hotel and Resort	12
6	*	Marriott Beirut	8

Cairo
04	03		Points
1	1	Semiramis Inter Continental	30
2	2	Four Seasons Cairo	25
3	*	Cairo Sheraton Hotel Tower Casino	20
4	3	Conrad International Cairo	18
5	5	Le Meridien Pyramids	10
6	1	Cairo Ramses Hilton	8

Doha
04	03		Points
1	2	Ritz Carlton Doha	16
2	1	Doha Sheraton Hotel	13
3	*	Marriott Doha Gulf Hotel	8
4	*	Hotel Inter Continental Doha	5
5	*	Sofitel Doha Palace	4

Dubai
04	03		Points
1	1	Jumeirah Beach Hotel	80
2	2	Hilton Dubai Creek	61
3	9	Sheraton Deira Hotel and Towers	54
4	*	Grand Hyatt Dubai	26
5	3	Hyatt Regency Dubai	23
6	4	Le Royal Meridien Beach Resort	22
7	*	Royal Mirage	16
8	*	Jumeirah Beach Club	15
9	*	The Fairmont Dubai	12
10	5	Dubai Inter Continental	10

Jeddah
04	03		Points
1	1	Hotel Inter Continental Jeddah	18
2	4	Kaki Hotel	16
3	2	Marriott Jeddah	10
4	3	Hyatt Regency Jeddah	4

Riyadh
04	03		Points
1	4	Riyadh Inter Continental	13
2	1	Al Faisaliah Hotel	10
3	*	Riyadh Radisson	8
4	2	Marriott Riyadh	7
5	*	Riyadh Sheraton Hotel and Towers	6

Tel Aviv
04	03		Points
1	1	Tel Aviv Hilton	42
2	6	Tel Aviv Sheraton Hotel	28
3	*	Dan Panorama Hotel Tel-Aviv	26
4	*	Hilton Tel Aviv	20
5	*	Dan Accadia Herzlia	18

North America Boston
04	03		Points
1	1	Seaport Hotel World Trade Ctr	210
2	4	Le Meridien Boston	155
3	*	Boston Marriott Hotel Long Wharf	137
4	15=	Sheraton Boston Hotel	86
5	3	Ritz Carlton Boston Common	85
6	6	Omni Parker House	44
7	*	Langham Meridien Boston	37
8	*	Sheraton Nashua Hotel	36
9	14	The Westin Hotel Copley Place	28
10	*	University Park Hotel at MIT	26

Chicago
04	03		Points
1	1	Four Seasons Ritz Carlton	39
2	*	The Peninsula Chicago	23
3	8=	Sheraton Gateway Suites O’Hare	22
4	*	Fitzpatrick Chicago	18
5	*	Sofitel Chicago Water Tower	17
6	*	Renaissance Chi Downtown	16
7	10=	Park Hyatt Chicago	12
8	*	Renaissance Oakbrook Hotel	10
9	6	Lenox Suites	8
10	*	The Westin O’Hare	7

Los Angeles
04	03		Points
1	10	Mondrian	68
2	*	Hyatt West Hollywood	53
3	*	Millennium Biltmore Hotel	51
4	*	Disneys Grand Californian	42
5	*	Beverly Hilton Hotel, Beverly Hills	31
6	8	The Peninsula	12
7	*	Marriott Los Angeles	9
8	*	The St Regis Los Angeles	6
9	*	Hyatt Regency Los Angeles	5
10	15	Le Meridien At Beverly Hills	4

Montreal
04	03		Points
1	1	Le Centre Sheraton Montreal	27
2	*	Fairmont The Queen Elizabeth	19
3	*	Radisson Hotel Laval	14
4	2	Ritz Carlton Montreal	11
5	*	Sheraton Laval Hotel	8

New York
04	03		Points
1	16	The Waldorf Astoria	290
2	4	Le Parker Meridien	254
3	9	Omni Berkshire Place	186
4	2	The New York Palace	164
5	5	Royalton	144
6	*	Grand Hyatt New York Hotel	121
7	6	Soho Grand Hotel	100
8	*	New York Hilton and Towers	87
9	8	Inter Continental New York	74
10	*	New York Marriott East Side	46

San Francisco
04	03		Points
1	*	Marriott Fisherman’s Wharf	100
2	*	Sofitel San Francisco Bay	79
3	*	Omni San Francisco Hotel	65
4	*	Pleasanton Hilton	30
5	*	Renaissance Stanford Court	24
6	*	Park Hyatt San Francisco	21
7	*	Hilton Fishermans Wharf	18
8	*	Sheraton Palo Alto Hotel	17
9	*	Hyatt Regency San Francisco	15

Toronto
04	03		Points
1	1	Le Royal Meridien King Edward	64
2	3	Royal York Hotel	30
3	8=	Park Hyatt Toronto	24
4	8=	Courtyard Downtown	20
5	4	Four Seasons Yorkville	14
6	*	Renaissance Toronto Skydome	10
7	*	Radisson Toronto Airport	9
8	*	Sheraton Gateway Toronto Airpt	8

Vancouver
04	03		Points
1	1	Four Seasons Vancouver	57
2	*	The Fairmont Hotel Vancouver	52
3	*	The Sutton Place Hotel	38
4	*	Crowne Plaza Hotel Georgia	30
5	2	Pan Pacific Hotel Vancouver	22
6	*	Waterfront Centre Hotel	20
7	*	Metropolitan Hotel	17
8	*	Renaissance Hotel	11
9	*	The Westin Grand Vancouver	10

Washington, DC
04	03		Points
1	7	The Willard Inter Continental	37
2	*	Marriott Dulles	29
3	15	Four Seasons Washington	25
4	3	Ritz Carlton Washington DC	19
5	6	Grand Hyatt Washington	18
6	*	Sheraton Reston Hotel	13
7	*	St Gregory Hotel and Suites	12
8	*	Marriott Tysons Corner	10
9	*	Georgetown Suites	8
10	1	Jurys Normandy Inn	4

Airports Favourite airport in the world
04	03		Points
1	*	Heathrow	274
2	*	Singapore Changi	261
3	*	Hong Kong International	200
4	*	Chicago O’Hare	145
5	*	John F Kennedy – New York	120
6	*	Amsterdam Schiphol Airport	118
7	*	Kansai International Airport, Osaka	104
8	*	Lester B Pearson, Toronto	98
9	*	Geneva	85
10	*	Frankfurt	77
11	*	Vienna Schwechat	72
12	*	Zurich	66
13	*	Kuala Lumpur	42
14	*	Brussels	26
15	*	Helsinki-Vantaa Airport, Vantaa	22

Best airport lounges (airlines)
04	03		Points
1	*	Singapore Airlines	147
2	*	British Airways	140
3	*	American Airways	114
4	*	Cathay Pacific	103
5	*	Emirates	75
6	*	United Airlines	69
7	*	Lufthansa	62
8	*	Japan Air	55
9	*	Swiss International Air Lines	41
10	*	Air France	32

Best loyalty and frequent flyer programme
04	03		Points
1	*	British Airways	154
2	*	American Airlines	119
3	*	Air France	107
4	*	Singapore Airlines	98
5	*	Cathay Pacific	87
6	*	Lufthansa	72
7	*	United Airlines	70
8	*	Air Canada	45
9	*	KLM	41
10	*	Swiss International Air Lines	26

Preferred airlines flying out to or in from… Western Europe
04	03		Points
1	*	British Airways	245
2	*	Lufthansa	204
3	*	Air France	123
4	*	British Midland	107
5	*	KLM	102

Emerging Europe
04	03		Points
1	*	British Airways	98
2	*	Austrian Airlines	72
3	*	Lufthansa	70
4	*	Air France	64
5	*	Aeroflot	24

Caucasus
04	03		Points
1	*	British Airways	23
2	*	Azerbaijan Airlines	9
3	*	Turan Air	8

Southeast Asia
04	03		Points
1	*	Singapore Airlines	76
2	*	Cathay Pacific	64
3	*	Thai Airways	43
4	*	British Airways	23
5	*	Air France	20

Asia Pacific
04	03		Points
1	*	Singapore Airlines	104
2	*	Japan Airlines	103
3	*	Cathay Pacific	90
4	*	Qantas	42
5	*	British Airways	41

Northern Asia
04	03		Points
1	*	Singapore Airlines	23
2	*	Chinese Eastern	19
3	*	Cathay Pacific	12

Central Asia
04	03		Points
1	*	Singapore Airlines	34
2	*	Emirates	17
3	*	Pakistan International Airlines	11
4	*	British Airways	8

North America
04	03		Points
1	*	American Airlines	104
2	*	British Airlines	90
3	*	North Western	65
4	*	Air Canada	54
5	*	Air France	23

Latin America
04	03		Points
1	*	American Airlines	31
2	*	Air France	20
3	*	LanChile Airlines	8
4	*	Lufthansa	6
5	*	United	4

Caribbean
04	03		Points
1	*	American Airlines	32
2	*	British Airways	12
3	*	West Indian Airways	4

North Africa
04	03		Points
1	*	British Airways	24
2	*	Air France	12
3	*	Royal Air Maroc	3

Southern Africa
04	03		Points
1	*	South African	25
2	*	British Airways	18
3	*	Air France	14

Gulf States
04	03		Points
1	*	Emirates	45
2	*	KLM	23
3	*	British Airways	12

Rest of Middle East
04	03		Points
1	*	Emirates	21
2	*	British Airways	16

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