Euromoney polled treasurers and financial officers at 3,200 non-financial corporates. We received a total of 1,061 valid replies (2002:415 replies) from 36 countries. 367 (2002:318 replies) of these answered questions on international cash management services. 827 (2002:275 replies) answered questions relating to service provision in their home country only. Respondents in both cases were asked to indicate:
* Which three banks they currently used for their cash management services
* Which three banks provided the best cash management services overall
* Rating of services provided by their lead cash manager on a sliding scale of 1 = excellent; 2 = very good; 3 = good; 4 = satisfactory; 5 = poor. The average score for each category was then converted into a percentage for each bank and category.
Scores were calculated on an unweighted 4:3:2 basis for first, second and third place respectively. Weighted scores were also calculated applying the following factors (in brackets):
1. Operating revenue greater than $100bn (7); 2. Operating revenue of $25bn to $99.99bn (6); 3. Operating revenue of $10bn to $24.99bn (5); 4. Operating revenue of $5bn to $9.99bn (4); 5. Operating revenue of $2.5bn to $4.99bn (3); 6. Operating revenue of $1bn to $2.49bn (2); 7. Operating revenue of less than $1bn (unity).
Treasurers’ votes are aggregated to include subsidiaries and regions where appropriate. For respondents responsible for their company’s global cash management operations, no other votes were included for that organization. A maximum of two votes from non-overlapping regions of the same organization were allowed for inclusion.
Geographical breakdown of operating revenues of respondent companies:
Asia 10%, Europe 65.5%, Middle East 3%, north America 21.2%, Latin America 0.3%
Geographical breakdown of all votes received: Asia 42%, Europe 35, north America 7%, Latin America 1%, Middle East & Africa 15%. Further breakdowns by region, by size of respondent and for purely domestic cash management providers, will be available shortly on www.euromoney.com.
Please direct all comments and questions to Andrew Newby, head of research, at Tel: 0044 207 779 8694.
