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Corporate banking Benchmarking

Cash management poll 2002: Overall winner lags in individual categories

Citigroup is the most successful cash management bank in nearly every region of the world. But when asked to rank banks on different aspects of the cash management business, treasurers often rate the likes of Deutsche Bank, JPMorgan, Standard Chartered, and BNP Paribas higher than Citi.

November 1, 2002

Which ICMs do you currently use for your operations in the following regions?
Overall
Rank   Score
1 Citigroup 1126
2 Deutsche Bank 543
3 HSBC Group 465
4 ABN Amro 437
5 Bank of America 429
6 JPMorgan Chase 401
7 Standard Chartered 127
8 ING Group 119
9 BNP Paribas 94
10 Barclays 69
11 Société Générale 59
12 Bank One 55
13 Nordea 53
14 Commerzbank 51
15 Royal Bank of Scotland (RBS) 46
16 FleetBoston 41
17 Wachovia First Union 35
18 Crédit Lyonnais 30
19 Sumitomo Bank 25
20 HVB Group 23
21= Dresdner 19
21= SEB 19
23 Bank of Tokyo Mitsubishi 16
24 Danske Bank 15.5
25 Bank of New York 14
26 Mellon Financial Products 13
27= DBS Group 12
27= Svenska Handelsbanken 12
29 KBC 11
30 BBVA 10.5
31 ANZ Bank 8
Western Europe
Rank   Score
1 Deutsche Bank 245
2 Citigroup 223
3 ABN Amro 179
4 Bank of America 148
5 HSBC Group 132
6 JPMorgan Chase 122
7 BNP Paribas 74
8 Barclays 58
9 ING Group 43
10 Royal Bank of Scotland (RBS) 38
11 Société Générale 36
12 Commerzbank 35
13 Nordea 33
14 Crédit Lyonnais 21
15 SEB 19
16 Dresdner 16
17 Danske Bank 15.5
18 Bank One 15
19 Svenska Handelsbanken 12
20 HVB Group 5
Central and eastern Europe

Rank

   Score
1 Citigroup 158
2 ABN Amro 83
3 ING Group 58
4 Deutsche Bank 56
5 HSBC Group 33
6 JPMorgan Chase 25
7 HVB Group 18
8 Nordea 15
9 Bank of America 12
10 KBC 11
11 Commerzbank 10
12 Société Générale 9
13 Crédit Lyonnais 7
14 Standard Chartered 6
North America
Rank   Score   
1 Citigroup 141
2 Bank of America 139
3 JPMorgan Chase 119
4 Bank One 37
5 Wachovia First Union 35
6 Deutsche Bank 26
7 HSBC Group 25
8 ABN Amro 19
9 FleetBoston 14
10 Mellon Financial Products 13
11 Barclays 11
12 Bank of New York 8
13 Nordea 5
Latin America    
Rank   Score
1 Citigroup 86
2 FleetBoston 27
3 HSBC Group 21
4 ABN Amro 17
5 Deutsche Bank 16
6 JPMorgan Chase 14
7 BBVA 11
8 Bank of America 8
Asia    
Rank   Score
1 Citigroup 146
2 HSBC Group 116
3 Deutsche Bank 112
4 Standard Chartered 59
5 Bank of America 45
6 JPMorgan Chase 42
7 ABN Amro 35
8 Sumitomo Bank 18
9 Bank of Tokyo Mitsubishi 16
10 DBS Group 12
11 ANZ Bank 8
Middle East and Africa    
Rank   Score
1 Citigroup 105
2 HSBC Group 58
3 Standard Chartered 21
4 ABN Amro 16
5= Deutsche Bank 12
5= JPMorgan Chase 12
7 Bank of America 10
8 Société Générale 6
9 BNP Paribas 5
Multiregional    
Rank   Score
1 Citigroup 162
2 ABN Amro 72
3 Deutsche Bank 64
4 Bank of America 57
5 JPMorgan Chase 55
6 HSBC Group 22
7 Standard Chartered 14
8 ING Group 12
9 BNP Paribas 8
Who do you rate as the best ICMs in the following regions?
Overall
Rank   Score
1 Citigroup 1216
2 Deutsche Bank 634
3 ABN Amro 506
4 JPMorgan Chase 434
5 HSBC Group 433
6 Bank of...

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