| Top hotels city by city | |||
| Asia – Pacific | |||
| Bangkok | |||
| 02 | 01 | Score | |
| 1 | 7 | Regent | 35 |
| 2 | 8 | Peninsula | 14 |
| 3 | 4= | Shangri-La | 13 |
| 4 | – | Siam | 11 |
| 5 | 6 | Sheraton | 10 |
| 6 | – | Patawan Princes | 8 |
| 7= | 9 | Hilton | 5 |
| 7= | – | Le Royal Méridien | 5 |
| Beijing | |||
| 02 | 01 | Score | |
| 1 | 2= | Shangri-La | 11 |
| 2 | 5= | Palace Hotel | 8 |
| 3 | 1 | Hyatt | 8 |
| Hong Kong | |||
| 02 | 01 | Score | |
| 1 | 1 | Shangri-La Island | 45 |
| 2 | 3 | Mandarin Oriental | 32 |
| 3= | 4 | Peninsula | 10 |
| 3= | – | Hyatt Regency | 10 |
| 5 | 5 | Conrad | 8 |
| 6 | 2 | Grand Hyatt Wan Chai | 7 |
| 7 | – | Furama | 6 |
| Jakarta | |||
| 02 | 01 | Score | |
| 1 | 1= | Shangri-La | 11 |
| 2 | 1= | Hyatt | 8 |
| 3= | – | Sheraton Bandara | 6 |
| 3= | 3 | Mandarin Oriental | 6 |
| Kuala Lumpur | |||
| 02 | 01 | Score | |
| 1 | 3 | Ritz-Carlton | 12 |
| 2 | 1 | Mandarin | 11 |
| 3 | 5 | Regent | 10 |
| 4 | 4 | Shangri-La | 7 |
| Manila | |||
| 02 | 01 | Score | |
| 1 | 1 | Shangri-La | 24 |
| 2 | 2 | Peninsula | 15 |
| 3 | 4 | Mandarin Oriental | 8 |
| Melbourne | |||
| 02 | 01 | Score | |
| 1 | 1 | Hyatt | 20 |
| Seoul | |||
| 02 | 01 | Score | |
| 1 | 2 | Shilla | 19 |
| 2 | 1 | Hyatt | 14 |
| 3 | 3 | Hilton | 11 |
| 4 | – | Westin Chosun | 10 |
| Shanghai | |||
| 02 | 01 | Score | |
| 1 | 2 | Shangri-La | 11 |
| 2 | 5 | Ritz-Carlton | 8 |
| 3 | 1 | Hyatt | 7 |
| 4 | 3 | Westin | 5 |
| Singapore | |||
| 02 | 01 | Score | |
| 1 | 3 | Shangri-La | 34 |
| 2 | 1 | Ritz-Carlton | 23 |
| 3 | – | Hilton International | 12 |
| 4 | – | Fullerton | 10 |
| 5 | 5= | Raffles | 7 |
| Sydney | |||
| 02 | 01 | Score | |
| 1 | 1 | Park Hyatt | 10 |
| 2= | 2 | Ritz-Carlton | 8 |
| 2= | 5= | Hilton | 8 |
| 4= | 3 | Westin | 7 |
| 4= | – | Renaissance | 7 |
| 4= | 2 | Regent | 7 |
| Taipei | |||
| 02 | 01 | Score | |
| 1 | 1 | Grand Hyatt | 13 |
| 2= | – | Sheraton | 8 |
| 2= | – | Formosa Grand | 8 |
| 2= | – | Far Eastern Plaza | 8 |
| Tokyo | |||
| 02 | 01 | Score | |
| 1 | 2 | Imperial | 24 |
| 2 | 1 | Okura | 18 |
| 3 | 4 | New Otani | 14 |
| 4 | 3 | Hyatt | 15 |
| 5= | – | Intercontinental | 8 |
| 5= | – | Four Seasons | 8 |
| Europe | |||
| Amsterdam | |||
| 02 | 01 | Score | |
| 1= | – | Intercontinental | 12 |
| 1= | 1= | Amstel | 12 |
| 3 | – | Hotel d’Europe | 11 |
| 4 | – | Krasnapolski | 8 |
| 5= | 1= | Marriott | 7 |
| 5= | 3 | Hilton | 7 |
| Athens | |||
| 02 | 01 | Score | |
| 1 | – | Grand Bretagne | 14 |
| 2 | – | Hilton | 12 |
| Brussels | |||
| 02 | 01 | Score | |
| 1 | – | Amigo | 12 |
| 2 | – | Sheraton | 11 |
| 3 | – | Hilton | 10 |
| 4= | – | Radisson SAS | 8 |
| 4= | – | Astoria | 8 |
| 6= | – | Méridien | 7 |
| 6= | – | Intercontinental | 7 |
| 6= | – | Gresham Belson | 7 |
| 6= | – | Conrad | 7 |
| Budapest | |||
| 02 | 01 | Score | |
| 1 | – | Intercontinental | 12 |
| 2= | 3 | Marriott | 8 |
| 2= | 1 | Kempinski | 8 |
| 2= | – | Hyatt | 8 |
| 5 | 2 | Hilton | 6 |
| Copenhagen | |||
| 02 | 01 | Score | |
| 1 | – | Radisson SAS Royal | 36 |
| 2 | – | Marriott | 20 |
| 3 | – | D’Angleterre | 19 |
| 4 | – | Hilton | 8 |
| 5 | – | Palace | 6 |
| Frankfurt | |||
| 02 | 01 | Score | |
| 1 | 1 | Frankfurter Hof | 38 |
| 2 | 3 | Hilton | 18 |
| 3 | 5 | Intercontinental | 17 |
| 4 | 4 | Sheraton | 16 |
| 5 | 6 | Marriott | 14 |
| 6= | – | Maritim | 8 |
| 6= | 2 | Arabella Grand | 8 |
| Geneva | |||
| 02 | 01 | Score | |
| 1 | – | Des Bergues | 14 |
| 2 | – | Hilton | 12 |
| 3 | – | Du Rhône | 11 |
| 4= | – | Richemond | 8 |
| 4= | – | President | 8 |
| 6 | – | Intercontinental | 7 |
| Hamburg | |||
| 02 | 01 | Score | |
| 1 | – | Kempinski Atlantic | 16 |
| 2 | 1= | Four Seasons | 14 |
| 3 | – | Gast Werke | 8 |
| Helsinki | |||
| 02 | 01 | Score | |
| 1 | – | Radisson | 20 |
| 2 | – | Kamp | 12 |
| Istanbul | |||
| 02 | 01 | Score | |
| 1 | – | Swissotel | 17 |
| 2 | 2= | Ciragan Palace | 11 |
| 3= | – | Regency Hyatt | 8 |
| 3= | 1= | Istanbul Hilton | 8 |
| 5 | Intercontinental Istanbul | 7 | |
| Lisbon | |||
| 02 | 01 | Score | |
| 1 | – | Ritz-Carlton | 11 |
| 2 | – | Four Seasons | 8 |
| London | |||
| 02 | 01 | Score | |
| 1 | – | Westbury | 36 |
| 2 | 5 | Intercontinental | 18 |
| 3 | – | The Halkin | 12 |
| 4= | – | Four Seasons | 11 |
| 4= | – | Connaught | 11 |
| 6 | – | Park Lane | 10 |
| 7= | 1 | Hilton | 8 |
| 7= | – | One Aldwych Hotel | 8 |
| 7= | – | Savoy | 8 |
| 7= | – | Dorchester | 8 |
| Luxembourg | |||
| 02 | 01 | Score | |
| 1 | – | Intercontinental | 15 |
| 2 | – | Le Royal | 12 |
| Madrid | |||
| 02 | 01 | Score | |
| 1 | 1 | Ritz | 20 |
| 2 | 2 | Westin/Palace Hotel | 18 |
| 3 | – | Intercontinental | 8 |
| 4 | – | Miguel Angel | 7 |
| Milan | |||
| 02 | 01 | Score | |
| 1 | 2= | Principe di Savoia | 23 |
| 2 | 1 | Four Seasons | 20 |
| 3 | – | Melia | 6 |
| Moscow | |||
| 02 | 01 | Score | |
| 1 | – | Radisson | 8 |
| Munich | |||
| 02 | 01 | Score | |
| 1= | – | Kings Hotel First Class | 12 |
| 1= | – | Kempinski | 12 |
| 3 | – | Arabella Sheraton | 11 |
| 4= | – | Palace Hotel | 8 |
| 4= | – | Marriott | 8 |
| Oslo | |||
| 02 | 01 | Score | |
| 1 | – | Radisson SAS Plaza | 20 |
| Paris | |||
| 02 | 01 | Score | |
| 1 | 1 | George V | 20 |
| 2 | – | Intercontinental | 16 |
| 3= | 3 | Hilton | 11 |
| 3= | – | Grand Hotel | 11 |
| 5= | – | Waldorf Madeleine | 8 |
| 5= | – | Sheraton | 8 |
| 5= | – | Le Méridien | 8 |
| 5= | 2 | Bristol | 8 |
| 9= | 4 | Ritz-Carlton | 7 |
| 9= | – | Hyatt | 7 |
| Prague | |||
| 02 | 01 | Score | |
| 1 | – | Intercontinental | 16 |
| Rome | |||
| 02 | 01 | Score | |
| 1 | 4 | Eden | 22 |
| 2 | 2= | Excelsior | 8 |
| 3 | 1 | Hassler | 7 |
| Stockholm | |||
| 02 | 01 | Score | |
| 1 | 1 | Grand | 30 |
| 2 | 2 | Radisson SAS | 20 |
| 3 | – | Birger Jarl | 8 |
| 4= | 3 | Diplomat | 6 |
| 4= | – | Berns | 6 |
| 6= | – | Plaza | 5 |
| 6= | – | Hotel J | 5 |
| Vienna | |||
| 02 | 01 | Score | |
| 1 | – | Intercontinental | 11 |
| 2= | 5= | Sacher | 8 |
| 2= | 2= | Bristol | 8 |
| 4 | – | Austria Trend Albatros | 7 |
| Warsaw | |||
| 02 | 01 | Score | |
| 1 | – | Marriott | 16 |
| 2 | – | Intercontinental | 7 |
| Zurich | |||
| 02 | 01 | Score | |
| 1 | – | Marriott | 9 |
| 2= | – | Widder | 8 |
| 2= | – | Intercontinental | 8 |
| 2= | – | Eden du Lac | 8 |
| INDIAN SUBCONTINENT | |||
| Islamabad | |||
| 02 | 01 | Score | |
| 1 | – | Marriott | 8 |
| Mumbai | |||
| 02 | 01 | Score | |
| 1 | 1 | Taj | 11 |
| 2 | 3 | Oberoi | 8 |
| New Delhi | |||
| 02 | 01 | Score | |
| 1 | 3 | Oberoi | 12 |
| 2 | 2 | Taj | 7 |
| MIDDLE EAST | |||
| Bahrain | |||
| 02 | 01 | Score | |
| 1= | 1 | Sheraton | 8 |
| 1= | 2 | Intercontinental | 8 |
| Beirut | |||
| 02 | 01 | Score | |
| 1= | – | Sheraton | 8 |
| 1= | – | Phoenicia | 8 |
| Cairo | |||
| 02 | 01 | Score | |
| 1 | – | Intercontinental Semiramis | 12 |
| 2 | 1 | Nile Hilton Hotel | 10 |
| 3 | – | Four Seasons | 9 |
| Dubai | |||
| 02 | 01 | Score | |
| 1 | – | Jumeirah Beach Hotel | 16 |
| 2 | 4= | Hilton | 8 |
| 3 | 2 | Ritz-Carlton | 7 |
| 4 | – | Méridien | 6 |
| Kuwait | |||
| 02 | 01 | Score | |
| 1 | – | Sheraton | 8 |
| Muscat | |||
| 02 | 01 | Score | |
| 1 | – | Hyatt | 8 |
| Riyadh | |||
| 02 | 01 | Score | |
| 1 | – | Al Faisaliah | 7 |
| Tel Aviv | |||
| 02 | 01 | Score | |
| 1 | – | Hilton | 15 |
| AFRICA | |||
| Johannesburg | |||
| 02 | 01 | Score | |
| 1 | – | Hilton, Sandton | 8 |
| NORTH AMERICA | |||
| Boston | |||
| 02 | 01 | Score | |
| 1 | – | Ritz-Carlton | 16 |
| 2 | – | Sheraton | 14 |
| 3= | – | Mit | 8 |
| 3= | – | Marriott | 8 |
| 5 | – | Four Seasons | 7 |
| Chicago | |||
| 02 | 01 | Score | |
| 1= | – | Hyatt Regency | 12 |
| 1= | 1= | Four Seasons | 12 |
| 3 | 4 | Ritz-Carlton | 10 |
| 4 | 5 | Hilton | 8 |
| 5 | – | Double Tree | 7 |
| Dallas | |||
| 02 | 01 | Score | |
| 1 | – | Mansion on Turtle Creek | 8 |
| Los Angeles | |||
| 02 | 01 | Score | |
| 1= | – | Shutters on the Beach | 8 |
| 1= | 2 | Marriott | 8 |
| 3= | 1 | Hilton Towers | 7 |
| 3= | 4= | Peninsula Beverly Hills | 7 |
| 5 | – | Regent | 6 |
| Miami | |||
| 02 | 01 | Score | |
| 1 | – | Marriott | 12 |
| 2 | – | Sheraton | 11 |
| 3= | – | Hyatt Regency | 8 |
| 3= | – | Delano | 8 |
| 5 | – | Fontainebleau | 7 |
| Montreal | |||
| 02 | 01 | Score | |
| 1 | – | Queen Elizabeth | 11 |
| New York | |||
| 02 | 01 | Score | |
| 1 | 1= | Plaza | 17 |
| 2 | 3 | Hilton Towers | 14 |
| 3 | – | The Muse | 12 |
| 4= | 7 | Marriott | 11 |
| 4= | – | Intercontinental | 11 |
| 4= | – | Saint Regis | 11 |
| 7= | – | Pierre | 10 |
| 7= | – | Park Regency | 10 |
| 9= | – | Parker Meridian | 8 |
| 9= | – | NY Palace | 8 |
| 9= | 4 | Four Seasons | 8 |
| 9= | 7 | Essex House | 8 |
| 9= | – | Soho Grand | 8 |
| San Francisco | |||
| 02 | 01 | Score | |
| 1 | 3= | Mandarin Oriental | 16 |
| 2= | 9= | Pan Pacific | 12 |
| 2= | 5= | Marriott | 12 |
| 4 | – | Holiday Inn | 11 |
| 5= | 9= | Mark Hopkins | 10 |
| 5= | 7= | Fairmont | 10 |
| Toronto | |||
| 02 | 01 | Score | |
| 1 | – | Radisson Plaza | 8 |
| Vancouver | |||
| 02 | 01 | Score | |
| 1= | – | Silvia Hotel | 8 |
| 1= | – | Pan Pacific | 8 |
| Washington DC | |||
| 02 | 01 | Score | |
| 1 | 6= | Hyatt | 11 |
| 2 | 3 | Hilton | 10 |
| 3= | 5 | Westin | 8 |
| 3= | – | Sheraton | 8 |
| 3= | – | Melrose | 8 |
| 3= | – | George | 8 |
| LATIN AMERICA | |||
| Bogotá | |||
| 02 | 01 | Score | |
| 1 | – | Sofitel | 8 |
| Buenos Aires | |||
| 02 | 01 | Score | |
| 1 | 2= | Alvear | 23 |
| 2 | 1= | Park Hyatt | 16 |
| 3 | – | Hilton Towers | 12 |
| 4 | 2= | Claridge | 11 |
| 5 | 1= | Sheraton Towers | 5 |
| Mexico City | |||
| 02 | 01 | Score | |
| 1 | 2= | Marriott | 15 |
| 2 | – | Camino Real | 13 |
| 3 | 2= | Four Seasons | 11 |
| 4 | 2= | Hilton | 10 |
| 5 | 1 | Sheraton | 8 |
| Rio de Janeiro | |||
| 02 | 01 | Score | |
| 1 | 1 | Copacabana Palace | 35 |
| 2 | 2 | Le Méridien Copacabana | 20 |
| 3 | – | Exelcior | 15 |
| 4 | 5= | Sheraton | 13 |
| 5 | – | Sofitel | 6 |
| Santiago | |||
| 02 | 01 | Score | |
| 1= | – | Sheraton | 12 |
| 1= | – | Hyatt | 12 |
| 3 | – | Plaza San Francisco | 8 |
| 4 | – | Intercontinental | 7 |
| São Paulo | |||
| 02 | 01 | Score | |
| 1 | 1 | Maksoud Plaza | 22 |
| 2= | – | L’Hotel | 11 |
| 2= | 2= | Caesar Park | 11 |
| 4 | – | Renaissance | 7 |
| 5= | 5 | Hilton | 5 |
| 5= | – | Emiliano | 5 |
| Best Hotel Chains | |||
| Disappointing hotels | |||
| 02 | 01 | Score | |
| 1 | – | Holiday Inn | 104 |
| 2 | – | Hilton | 80 |
| 3 | – | Sheraton | 62 |
| 4 | – | Marriott | 55 |
| 5 | – | Best Western | 52 |
| 6 | – | Novotel | 29 |
| 7 | – | Sofitel | 23 |
| 8= | – | Scandic | 16 |
| 8= | – | Ramada | 16 |
| # | – | Ibis | 15 |
| AIRLINES | |||
| Overall quality of service | |||
| 02 | 01 | Score | |
| 1 | 2 | British Airways | 214 |
| 2 | 7= | Lufthansa | 98 |
| 3 | 1 | Singapore Airlines | 91 |
| 4 | # | Virgin Atlantic | 65 |
| 5 | 3 | Cathay Pacific | 52 |
| 6 | 11= | Swissair | 51 |
| 7 | # | Air France | 47 |
| 8 | 5= | American Airlines | 41 |
| 9 | – | SAS | 33 |
| # | 5= | United Airlines | 32 |
| Airline routes | |||
| Chicago | |||
| 02 | 01 | Score | |
| 1 | 2 | American Airlines | 74 |
| 2 | 1 | United Airlines | 52 |
| 3 | 3 | British Airways | 35 |
| 4 | 7 | Delta | 14 |
| 5= | – | US Airways | 8 |
| 5= | 8= | Continental | 8 |
| Frankfurt | |||
| 02 | 01 | Score | |
| 1 | 1 | Lufthansa | 154 |
| 2 | 4= | British Airways | 53 |
| 3 | 8 | American Airlines | 22 |
| 4 | – | SAS | 16 |
| 5 | 4= | Swissair | 9 |
| Hong Kong | |||
| 02 | 01 | Score | |
| 1 | 1 | Cathay Pacific | 63 |
| 2 | 3= | British Airways | 45 |
| 3 | 2 | Singapore Airlines | 19 |
| 4 | – | United Airlines | 13 |
| 5 | 7 | Virgin Atlantic | 12 |
| London | |||
| 02 | 01 | Score | |
| 1 | 1 | British Airways | 209 |
| 2 | 7= | American Airlines | 40 |
| 3 | 4= | Virgin Atlantic | 23 |
| 4 | – | SAS | 23 |
| 5 | – | Air France | 21 |
| New York | |||
| 02 | 01 | Score | |
| 1 | 3 | British Airways | 74 |
| 2 | 2 | American Airlines | 66 |
| 3 | 1 | United Airlines | 64 |
| 4 | 6 | Virgin Atlantic | 36 |
| 5 | 4 | Delta | 34 |
| Paris | |||
| 02 | 01 | Score | |
| 1 | 1 | Air France | 118 |
| 2 | 2 | British Airways | 68 |
| 3 | 4 | Lufthansa | 16 |
| 4 | 6= | American Airlines | 13 |
| 5 | – | United Airlines | 12 |
| Singapore | |||
| 02 | 01 | Score | |
| 1 | 1 | Singapore Airlines | 103 |
| 2 | 6= | British Airways | 37 |
| 3 | 2 | Cathay Pacific | 16 |
| 4 | – | United Airlines | 9 |
| 5 | 10= | Qantas | 7 |
| Tokyo | |||
| 02 | 01 | Score | |
| 1 | – | British Airways | 28 |
| 2 | 2 | Japan AirLines | 24 |
| 3 | 7 | United Airlines | 17 |
| 4 | 1 | Cathay Pacific | 16 |
| 5= | – | Virgin Atlantic | 14 |
| 5= | 8= | American Airlines | 14 |
| Toronto | |||
| 02 | 01 | Score | |
| 1 | 1 | Air Canada | 57 |
| 2 | 9= | American Airlines | 35 |
| 3 | 4 | British Airways | 26 |
| 4= | – | Virgin Atlantic | 10 |
| 4= | – | US Airways | 10 |
| Least favourite airlines | |||
| 02 | 01 | Score | |
| 1 | 2= | American Airlines | 84 |
| 2 | – | Alitalia | 71 |
| 3 | 5 | Aeroflot | 69 |
| 4 | 1 | United Airlines | 68 |
| 5 | # | Lufthansa | 53 |
| 6 | – | Iberia | 51 |
| 7 | 6= | Air France | 46 |
| 8 | – | SN Brussels (ex Sabena) | 37 |
| 9 | 8= | British Airways | 35 |
| 10= | – | Continental | 31 |
| 10= | 6= | Air India | 31 |
| Favourite airports | |||
| 02 | 01 | Score | |
| 1 | 2 | Heathrow | 88 |
| 3 | 1 | Singapore Changi | 68 |
| 4= | 15= | Copenhagen | 56 |
| 4= | 7 | Amsterdam | 56 |
| 6 | 15= | Charles de Gaulle, Paris | 40 |
| 7= | 12= | JFK | 32 |
| 7= | 4 | Hong Kong | 32 |
| 9 | 5 | Frankfurt | 28 |
| 10= | 10= | Zurich | 24 |
| 10= | 6 | Chicago O’Hare | 24 |
