Cash management poll 2001: Full results

International cash management (ICM) Providers
When did you send your last RFP for international cash management?
No reply	55 42.6%
1 year plus	40 31%
2 years plus	19 14.7%
3 years plus	7 5.4%
5 years or over	8 6.2%

Top criteria used to select ICMs
		Score
1	Innovative payment/collection methods	381
2	Customer support/Implementation team	376
3	Good electronic banking system	309
4	Experience and reliability	280
5	Global branch network	271
6	Competitive pricing	265
7	Have the best technology	250
8	Good electronic banking security	246
9=	Expertise	240
9=	Proposed web-based solutions	240
11	Best cut-off times	231
12	Quality of people	230
13=	Commitment to business	229
13=	Ability to replicate structure globally	229
15	Proposed cross-border cash pooling	225
16	Long-term relationship with bank	213
17	Good quality standards	147
18	On recommendation/advice from head	118
19	Member of chosen association of banks	116
20	Value dating	115
21	Banks credit rating	112
22	Usage of EDIFACT standard	76

How the lead ICMs rate
	Citi	Deutsche	HSBC	ABN Amro	JPMorgan Chase
Bank accounts
Local currency accounts	Good	OK	Good	OK	Good
Euro accounts	Excellent	Excellent	Excellent	Excellent	Excellent
Foreign currency accounts	Excellent	Excellent	Excellent	Excellent	Excellent
Auto investment service	Good	OK	Good	OK	Good
Debiting accounts with lead ICM bank	Good	Good	Good	Excellent	Excellent
Debiting accounts with other banks via lead ICM bank	Good	Good	Good	Good	OK
Foreign currency
Debiting accounts with lead ICM bank	Good	Good	Good	Good	Excellent
Debiting accounts with other banks via lead ICM bank	Good	Good	Good	Good	Good
Debiting accounts with lead ICM bank	Excellent	Good	Good	Good	Excellent
Debiting accounts with other banks via lead ICM bank	OK	Good	OK	Good	OK
Electronic balance and transaction reporting on...

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