Bank e-leaders – Meet the net heads

Banks face a series of considerable challenges when appointing their heads of e-commerce, the most obvious of which is the severe shortage of senior people who can combine any degree of internet-literacy with experience in securities markets and investment banking. Many banks have settled simply for appointing experienced and trusted managers who have proved their capability in leading traditional business divisions. Yet these may not be the ideal choices. The internet is a potentially revolutionary technology which challenges many of the business assumptions these bankers have grown up with. Antony Currie and Philip Eade talk to a sample of e-finance heads at leading American and European banks