When employees at JP Morgan arrived at work on June 14 they discovered a problem. All of them discovered a problem. Their e-mail system wasn’t working, nor was their web site.
The cause of this complete shutdown was embarrassingly simple. The bank had neglected to pay its webservice registration fee to its site and e-mail provider, Network Solutions. The bill fell due in early May. Three bills were sent to JP Morgan, all them either ignored or misplaced.
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