Business travel poll 1997: Prestige counts for little
Business travel poll 1997: Winners in the travel game
Business travel poll 1997: The world’s best hotels
| The world’s best airlines | |||
| 1997 | 1996 | Score | |
| 1 | 1 | British Airways | 145 |
| 2= | 5 | Cathay Pacific | 40 |
| 2= | 3 | Singapore Airlines | 40 |
| 4 | 2 | Virgin Atlantic | 35 |
| 5 | 5 | Lufthansa | 29 |
| 6 | 7= | United Airlines | 25 |
| 7 | 4 | Swissair | 17 |
| 8 | 9 | American Airlines | 12 |
| 9 | 7= | KLM-Royal Dutch Airlines | 11 |
| 10 | 10 | SAS | 7 |
| Which airlines offer the best first-class service? | |||
| 1 | 1 | British Airways | 80 |
| 2 | 3 | Singapore Airlines | 33 |
| 3= | 4 | Cathay Pacific | 32 |
| 3= | 2 | Virgin Atlantic | 32 |
| 5= | 6 | Lufthansa | 11 |
| 5= | 9= | United Airlines | 11 |
| Which airlines offer the best business-class service? | |||
| 1 | 1 | British Airways | 99 |
| 2 | 2 | Virgin Atlantic | 45 |
| 3 | 5= | Cathay Pacific | 32 |
| 4 | 3 | Singapore Airlines | 30 |
| 5 | 4 | Lufthansa | 26 |
| Which airline does your boss prefer for the following journeys? | |||
| London-Frankfurt | |||
| 1 | – | British Airways | 73 |
| 2 | – | Lufthansa | 30 |
| London-Paris | |||
| 1 | – | British Airways | 77 |
| 2 | – | Air France | 17 |
| London-New York | |||
| 1 | – | British Airways | 76 |
| 2 | – | Virgin Atlantic | 41 |
| London-Tokyo | |||
| 1 | – | British Airways | 53 |
| 2 | – | Virgin Atlantic | 30 |
| 3 | – | Japan AirLines | 14 |
| London-Hong Kong | |||
| 1 | – | British Airways | 55 |
| 2 | – | Cathay Pacific | 43 |
| Frankfurt-Paris | |||
| 1 | – | Lufthansa | 25 |
| 2 | – | Air France | 14 |
| Frankfurt-New York | |||
| 1 | – | Lufthansa | 31 |
| Frankfurt-Tokyo | |||
| 1 | – | Lufthansa | 21 |
| 2 | – | Japan AirLines | 10 |
| Frankfurt-Hong Kong | |||
| 1 | – | Cathay Pacific | 20 |
| 2 | – | Lufthansa | 14 |
| Paris-New York | |||
| 1 | – | Air France | 18 |
| 2 | – | American Airlines | 8 |
| Paris-Tokyo | |||
| 1 | – | Japan AirLines | 11 |
| Paris-Hong Kong | |||
| 1 | – | Cathay Pacific | 24 |
| 2 | – | Air France | 6 |
| New York-Tokyo | |||
| 1 | – | United Airlines | 12 |
| 2 | – | Japan AirLines | 8 |
| New York-Hong Kong | |||
| 1 | – | Cathay Pacific | 24 |
| 2 | – | United Airlines | 12 |
| Tokyo-Hong Kong | |||
| 1 | – | Cathay Pacific | 26 |
| 2 | – | Japan AirLines | 15 |
| Which airlines are best for short-haul flights (less than 4 hours)? | |||
| 1 | 1 | British Airways | 96 |
| 2 | 2 | Swissair | 27 |
| 3 | – | Cathay Pacific | 22 |
| 4 | 3 | Lufthansa | 21 |
| 5 | 6 | Singapore Airlines | 18 |
| 6 | 7 | United Airlines | 12 |
| Which airlines are best for long-haul flights (more than 4 hours)? | |||
| 1 | 1 | British Airways | 91 |
| 2 | 2 | Virgin Atlantic | 42 |
| 3 | 4 | Cathay Pacific | 38 |
| 4 | 3 | Singapore Airlines | 34 |
| 5 | 5 | United Airlines | 20 |
| 6 | 6= | Lufthansa | 16 |
| Which airlines does your boss least like to use ? | |||
| 1 | 9= | Lufthansa | 18 |
| 2= | 6= | Aeroflot | 12 |
| 2= | – | Garuda Indonesia | 12 |
| 4 | 1 | Air India | 11 |
| 5 | 4= | Air France | 10 |
| 6= | 11= | Pakistan International Airlines | 9 |
| 6= | 9= | Sabena Belgian World Airlines | 9 |
| Which airports offer the best service... | |||
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