Transaction services: Corporate treasurers need a plan B

Technology outages are more frequent than they should be, while bank retrenchment has some wondering if their provider will be around much longer. Contingency is the new buzzword for treasurers

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Corporate treasurers are faced with a double headache in their banking relationships. Expectations about the speed and efficiency of electronic payments might be rising, but legacy banking platforms and a lack of technology investment are leading to frequent failures. And now treasurers also have to consider if their banking partners will cut back transaction services in some geographies or even leave the business altogether. 

In both cases corporates need the reassurance of a contingency – they are searching for a plan B.

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