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“If people start to associate all types of daily transactions with Google, Apple or Alibaba or Alipay or whatever instead of banks, you run the risk of becoming a background player” |
A conversation with Dr Tom Dahlström of Finland’s OP Group, the ubiquitous financial services firm, is like having one’s own TED talk about banking.
Firstly there’s his ‘doctor’ thing. Not many banking executives can claim to be one – Dahlström’s doctorate is for economics, which he got in Helsinki after post-graduate studies at London’s LSE.
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