Trade Finance Survey 2015: Service category ratings

Service Categories
	Relationship management
	Risk management/Mitigation
	Competitive pricing
	Trade documentation
	Global trade network
	Customisation of solutions/Innovation
	Supply chain finance
	Online trade-finance capabilities
	Emerging market knowledge
	Structured trade finance

Products
	Factoring/forfaiting
	Guarantees
	Letters of credit
	Open account payments

Currencies
	RMB – Chinese Renminbi
	YEN – Japanese Yen
	AUD – Australian Dollar

Service Categories
Relationship management
2015	Entity	Score
1	HSBC	6.30
2	Commerzbank	6.14
3	Deutsche Bank	6.10
4	UniCredit	6.05
5	Citi	5.94
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Risk management/Mitigation
2015	Entity	Score
1	HSBC	5.82
2	Deutsche Bank	5.77
3	Citi	5.56
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Competitive pricing
2015	Entity	Score
1	HSBC	5.75
2	Citi	5.35
3	Deutsche Bank	5.34
4	UniCredit	5.30
5	Commerzbank	5.26
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Trade documentation
2015	Entity	Score
1	HSBC	5.97
2	Commerzbank	5.78
3	Deutsche Bank	5.74
4	Citi	5.69
5	UniCredit	5.67
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Global trade network
2015	Entity	Score
1	HSBC	6.26
2=	Citi	6.03
2=	Deutsche Bank	6.03
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Customisation of solutions/Innovation
2015	Entity	Score
1	HSBC	5.90
2	Deutsche Bank	5.75
3	Citi	5.65
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Supply chain finance
2015	Entity	Score
1	HSBC	5.

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