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| 2013 | 2012 | Bank | Score |
| Overall | |||
| 1 | 1 | ICBC | 6.59 |
| 2 | 4 | Minsheng Bank | 5.47 |
| 3 | 8 | Shanghai Pudong Development Bank | 4.52 |
| 4 | 2 | Bank of China | 4.44 |
| 5 | 5 | China Merchants Bank | 4.43 |
| 6 | China Guangfa Bank | 4.30 | |
| 7 | Huaxia Bank | 4.16 | |
| 8 | 6 | China Construction Bank | 3.94 |
| 9 | HSBC | 3.89 | |
| 10 | China Everbright Bank | 3.86 | |
| By region | |||
| Shanghai area | |||
| 1 | 1 | ICBC | 6.67 |
| 2 | Shanghai Pudong Development Bank | 4.76 | |
| 3 | Bank of Communications | 4.45 | |
| 4 | China Everbright Bank | 4.39 | |
| 5 | Huaxia Bank | 4.27 | |
| 6 | 3 | China Merchants Bank | 4.21 |
| 7 | Minsheng Bank | 4.12 | |
| 8 | 5 | China Construction Bank | 3.95 |
| 9 | Bank of East Asia | 3.89 | |
| 10 | 2 | Bank of China | 3.80 |
| Beijing area | |||
| 1 | 1 | ICBC | 6.63 |
| 2 | 4 | Minsheng Bank | 5.13 |
| 3 | Shanghai Pudong Development Bank | 4.64 | |
| 4 | Huaxia Bank | 4.30 | |
| 5 | China Merchants Bank | 4.14 | |
| 6 | 5 | Bank of China | 4.12 |
| 7 | 3 | China Citic Bank | 3.82 |
| 8 | China Construction Bank | 3.80 | |
| 9 | Bank of Beijing | 3.75 | |
| 10 | 2 | Agricultural Bank of China | 3.72 |
| Guangzhou area | |||
| 1 | 1 | ICBC | 6.45 |
| 2 | 4 | China Guangfa Bank | 6.44 |
| 3 | Agricultural Bank of China | 5.78 | |
| 4 | 2 | China Merchants Bank | 5.64 |
| 5 | 5 | China Construction Bank | 5.20 |
| Jiangsu (province) | |||
| 1 | 2 | ICBC | 6.63 |
| 2 | Shanghai Pudong Development Bank | 4.20 | |
| 3 | 1 | China Construction Bank | 4.07 |
| 4 | Bank of Beijing | 3.77 | |
| 5 | 4 | Agricultural Bank of China | 3.59 |
| Shandong (province) | |||
| 1 | 2 | ICBC | 6.47 |
| 2 | Minsheng Bank | 4.21 | |
| 3 | 4 | Bank of China | 3.99 |
| 4 | Bank of Communications | 3.98 | |
| 5 | 5 | China Construction Bank | 3.96 |
| Fujian (province) | |||
| 1 | Minsheng Bank | 6.87 | |
| 2 | China Merchants Bank | 3.98 | |
| Shanxi (province) | |||
| 1 | ICBC | 6.61 | |
| 2 | China Merchants Bank | 4.82 | |
| 3 | China Everbright Bank | 4.37 | |
| 4 | Minsheng Bank | 4.32 | |
| 5 | Bank of China | 4.31 | |
| Rest of China | |||
| 1 | 2 | ICBC | 6.49 |
| 2 | Minsheng Bank | 6.30 | |
| 3 | 1 | Bank of China | 5.32 |
| 4 | China Merchants Bank | 4.59 | |
| 5 | Bank of Communications | 3.58 | |
