Life is full of surprises: big and little, nice and not so nice. I am trying to sell my apartment in London. One rainy Thursday morning, I flung open the front door to see my estate agent, Simon; an elderly diminutive man so shabbily dressed that I thought he might be a tramp; and a younger, larger man. “Can I please show my client around?” Simon asked politely. “Of course,” I replied. “But as it’s pouring with rain, please take your shoes off.”
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