Rates survey 2011: Financial Institutions Client Satisfaction Ratings

Financial Institutions Client Satisfaction Ratings Ability to deal with large transactions/volumesBack-office capabilitesEconomic researchElectronic execution/trading platformLiquidity consistencyMarket research/strategyPricingSales coverage/client service return to the Euromoney Rates survey 2011: Results index Ability to deal with large transactions/volumes 2011 Entity Score 1 Goldman Sachs 5.91 2 Deutsche Bank 5.88 3 RBS 5.87 ▲ back to top Back-office capabilities 2011 […]

Financial Institutions Client Satisfaction Ratings

Ability to deal with large transactions/volumes
Back-office capabilites
Economic research
Electronic execution/trading platform
Liquidity consistency
Market research/strategy
Pricing
Sales coverage/client service

return to the
Euromoney Rates survey 2011: Results index

Ability to deal with large transactions/volumes
2011 Entity Score
1 Goldman Sachs 5.91
2 Deutsche Bank 5.88
3 RBS 5.87

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Back-office capabilities
2011 Entity Score
1= HSBC 5.48
1= UBS 5.48
3 BNP Paribas 5.47

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Economic research
2011 Entity Score
1 Goldman Sachs 5.97
2 JPMorgan 5.68
3 Barclays Capital 5.63

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Electronic execution/Trading platform
2011 Entity Score
1 Barclays Capital 5.73
2 Deutsche Bank 5.63
3 UBS 5.44

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Liquidity consistency
2011 Entity Score
1= HSBC 5.66
1= RBS 5.66
3 JPMorgan 5.65

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Market research/Strategy
2011 Entity Score
1 Goldman Sachs 5.91
2 JPMorgan 5.72
3 Barclays Capital 5.71

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Pricing
2011 Entity Score
1 Morgan Stanley 5.81
2 UBS 5.75
3 RBS 5.71

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Sales coverage/Client service
2011 Entity Score
1 HSBC 6.19
2 RBS 6.04
3 BNP Paribas 6.00

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