Political rhetoric in the US about the loss of service-sector jobs to India has not deterred American companies from consolidating their offshore outsourcing business in the country.
Early last month, for example, IBM announced the acquisition of Daksh eServices, India?s third-biggest business process outsourcing (BPO) company.
IBM is estimated to have paid about $160 million and the deal marks its entry into India?s fast-growing $3.6 billion BPO industry. IBM has a large IT services business in India, with more than 7,000 employees.
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