Awards for Excellence 2019
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Standard Bank, Africa’s largest bank, is also Africa’s best bank for wealth management. It generates tailored insights rather than standardized products. It also has a low relationship manager to client ratio of 1:99.
Under Margaret Nienaber, chief executive of wealth, the bank’s commitment to the business is evidenced in the breadth of programmes and events it runs for clients and communities. Last year Standard Bank launched the first of its Women’s Wealth Academies specifically designed for female clients in their own homes.
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Margaret Nienaber |
The bank also has initiatives educating children, millennials and entrepreneurs about creating, managing and preserving wealth. The bank has introduced the Beyond Wealth Series designed to support students in underprivileged areas.
In technology, the bank is leading the way with the introduction of digital assistants and the recently launched My360 app, which aggregates a client’s financial information across more than 20,000 global financial institutions, providing the client with a 360-degree view of their wealth portfolio.
Standard Bank’s success is evident in its client growth. Despite a challenging year, customer numbers were up more than 50% in 2018.
