Among non-financial institutions: Which ICMs do you use most?

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Methodology

Euromoney polled cash managers, treasurers and financial officers worldwide. We received in total 6,238 valid replies to questions relating to international cash management services (2007: 3,801 replies) from 109 countries (2007:89 countries). Respondents were asked to indicate:

— Which three banks they currently used most for their cash management services
— Their rating of services provided by their lead cash manager on a sliding scale of 1=excellent; 2=very good; 3=good; 4=fair; 5=poor. Banks’ scores in each category are the percentage of ratings they received for that category that were very good or excellent.

In the lead categories, each voter’s top bank was awarded four points, second place three points, and third place two points. Each voter’s score was then weighted depending on the annual gross sales of the part of the business for which the voter was responsible, as follows:

1. Greater than $100 billion – a factor of 10 was applied
2. $25 billion to $99.99 billion – a factor of 9 was applied
3. $10 billion to $24.99 billion – a factor of 8 was applied
4. $5 billion to $9.99 billion – a factor of 7 was applied
5. $2.5 billion to $4.99 billion – a factor of 6 was applied
6. $1 billion to $2.49 billion – a factor of 5 was applied
7. $500 million to $999.9million – a factor of 4 was applied
8. $ 100 million to $ 499.9 million – a factor of 3 was applied
9. $ 50 million to $ 99.9 million – a factor of 2 was applied
10. Less than $50 million – a factor of unity was applied
Treasurers’ votes were aggregated to include subsidiaries and regions where appropriate.

Geographical breakdown of annual gross sales of respondent companies (figures for 2007 in brackets):
Asia 63.24% (59.74%), Europe 16.63% (24.91%), Middle East & Africa 13.02% (5.41%), North America 4.74% (9.45%), Latin America 2.37% (0.49%)

Geographical breakdown of all votes received (figures for 2007 in brackets):
Asia 67.29% (70.10%), Middle East & Africa 15.14% (13.90%), Europe 11.95% (11.17%), North America 3.15% (2.91%), Latin America 2.47% (1.91%).

Please direct all comments and questions to Tim Moxon, head of research, at tmoxon@euromoneyplc.com

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Global
2008	2007	Bank	Score
1	1	Citi	5644
2	2	HSBC	3696
3	3	Deutsche Bank	2393
4	5	ABN Amro	1452
5	6	JPMorgan	947
6	7	Bank of America	883
7	4	Standard Chartered	604
8		UniCredit	595
9	8	BNP Paribas	573
10	10	ING	485
11		Bank of Communications	461
12	14	Commerzbank	346
13	16	Nordea	312
14	17	Dresdner Bank	301
15	20	Fortis Bank	280
16	11	Société Générale	277
17	12	Barclays	259
18	9	SEB	216
19	13	Bank of Tokyo-Mitsubishi UFJ	202
20	25	Danske Bank	173
Western Europe
2008	2007	Bank	Score
1	2	Deutsche Bank	820
2	1	Citi	784
3	3	HSBC	422
4	8	Bank of America	261
5	14	JPMorgan	236
6	4	ABN Amro	220
7	10	ING	154
8	5	BNP Paribas	152
9		Bank of Communications	120
10	13	Dresdner Bank	111
Nordic and Baltic
2008	2007	Bank	Score
1	4	Nordea	311
2	2	SEB	263
3	3	Danske Bank	226
4	1	Citi	194
5	7	Deutsche Bank	102
6		Svenksa Handelsbanken	76
7	8	Bank of America	52
8	6	ABN Amro	39
9=	5	HSBC	32
9=	13	JPMorgan	32
Central and Eastern Europe
2008	2007	Bank	Score
1	1	Citi	628
2	4	Deutsche Bank	414
3	3	ABN Amro	296
4	2	HSBC	246
5	9=	Bank of America	181
6	5	ING	178
7		UniCredit	153
8	12	JPMorgan	125
9	14	SEB	60
10	9=	BNP Paribas	59
North America
2008	2007	Bank	Score
1	1	Citi	424
2	3	HSBC	221
3	2	JPMorgan	181
4	4	Bank of America	158
5		Bank of Communications	96
6	6=	ABN Amro	88
7	15	Bank of Tokyo-Mitsubishi UFJ	33
8=		State Street	30
8=	8	Mellon Financial Corp	30
10	5	Deutsche Bank	28
Middle East
2008	2007	Bank	Score
1	2	Citi	1351
2	1	HSBC	1346
3	4	Standard Chartered	365
4	3	ABN Amro	154
5	14	BNP Paribas	102
6	5	Deutsche Bank	70
7	6	JPMorgan	60
8=		Mashreq	46
8=	7	Bank of America	46
10	15	Calyon	38
Central America & Caribbean
2008	2007	Bank	Score
1		Citi	167
2		HSBC	77
3		Bank of America	53
4		ABN Amro	36
5		Deutsche Bank	33
South America
2008	2007	Bank	Score
1		Citi	319
2		ABN Amro	87
3		Santander	69
4		Bank of America	65
5		HSBC	56
Japan
2008	2007	Bank	Score
1	1	Citi	852
2	4	Sumitomo Mitsui Banking Corp	464
3	3	Bank of Tokyo-Mitsubishi UFJ	383
4	2	HSBC	380
5		Mizuho Banking Corp	149
6	8	JPMorgan	118
7	5	Deutsche Bank	95
8		Bank of Communications	77
9	7	ABN Amro	55
10		ADCB	48
Asia excl. Japan
2008	2007	Bank	Score
1		Citi	2530
2		HSBC	2372
3		Bank of Communications	601
4		Deutsche Bank	480
5		Standard Chartered	441
6		ABN Amro	314
7		JPMorgan	250
8		Bank of America	123
9		Bank of Tokyo-Mitsubishi UFJ	107
10		ANZ	92
Africa
2008	2007	Bank	Score
1		Citi	428
2		HSBC	198
3		Standard Chartered	84
4		ABN Amro	52
5		Standard Bank	41

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