Awards for Excellence national winners 2025: Angola

Best bank 2025: BAI – Banco Angolano de Investimentos SA (Sociedade Aberta)

BAI – Banco Angolano de Investimentos SA (Sociedade Aberta) has demonstrated robust innovation and service enhancement, taking the award for Angola’s best bank. 

The bank has significantly enhanced customer accessibility and convenience through several initiatives. It launched a fully online personal loan platform that successfully disbursed NKz47.5 billion ($8.2 million), with over 5,000 subscriptions, exemplifying a transition towards flexible, digital-first credit solutions. Additionally, BAI has widened its physical outreach by establishing 137 new service points and ATM centres in three new locations, facilitating greater financial inclusion across the nation. 

Further reflecting on its operational excellence, BAI has shown impressive financial outcomes, characterised by a 26% increase in net interest income and a 52% growth in net loans. This growth underscores strong customer demand coupled with effective credit delivery mechanisms. The bank has also maintained commendable profitability with NKz151 billion in net profit, even amid macroeconomic challenges.  

On the sustainability and digital transformation front, BAI has integrated advanced technologies such as AI to enhance personalised services via virtual assistant Luena and boost fraud detection capabilities. It has also embraced eco-friendly operations by transitioning three branches to operate entirely on solar energy, as well as moving towards ISO 14001:2015 certification for its environmental management system. 

 The introduction of contactless payment methods – a first in Angola’s domestic network – and investment in community-oriented projects, such as provisioning free public wi-fi at 280 points, further highlights its commitment to technological advancement and community welfare. 

These comprehensive measures underscore BAI’s leadership in innovation, financial robustness, and sustainable, community-focused banking in Angola. 

Best investment bank 2025: Standard Bank Angola

Standard Bank Angola has demonstrated exceptional prowess in investment banking within Angola, notably during the landmark privatisation of the first non-banking financial institution via an initial public offering on the local stock exchange. 

As the mandated lead arranger and bookrunner, the bank managed the comprehensive execution of the transaction involving 30% of ENSA’s state-owned shares. This role was not just pivotal but showcased its capacity to attract robust investor confidence and significant market appetite, achieving an oversubscription level of 174.51%. 

 The transaction’s pricing at NKz12,499.80 ($13.70) per share culminated in substantial proceeds of NKz9 billion, engaging a diverse investor base which included 1,833 participants, with the final allocation extending to 1,115 investors. 

Additionally, Standard Bank Angola’s commitment to fostering national development has been evident through the arrangement of a substantial sustainable loan worth NKz92.2 billion for Angola’s Ministry of Finance. This initiative underscores the bank’s involvement in supporting governmental financial strategies.  

Further reflecting their versatility and support for the private sector, Standard Bank Angola structured two significant revolving credit facilities; one of NKz9.4 billion for a leading oil & gas service provider, and another of NKz2.3 billion directed towards a subsidiary that represents multiple top international automotive brands. These facilities are critical in bolstering the operational needs and facilitating growth within key economic sectors in Angola.  

Hence, Standard Bank Angola’s strategic and operational achievements have markedly contributed to shaping the investment banking landscape in Angola, amplifying their credentials as Angola’s best investment bank. 

Best bank for corporates 2025: Banco Keve

Banco Keve distinguishes itself as Angola’s premier institution for corporate banking, meriting its award as Angola’s best bank for corporates. Over the period from 2022 to 2024, the bank has witnessed phenomenal growth, particularly with an expansion in its corporate client base in lucrative sectors like oil & gas and mining.  

Its proactive sector engagement is underscored by a soaring net income that reached $60 million in 2024, positioning Banco Keve among the top five most profitable banks in the nation. Notably, its assets have surged by over 115% within the same timeframe, illustrating robust financial health and a clear focus on the corporate segment. 

Further solidifying its reputation, Banco Keve launched several innovative corporate products aimed at enhancing business operations and customer engagement. Notable developments include Call Keve, a direct debit portal, and a Collection of Values service, which collectively streamline and enrich the corporate banking experience. The reinvention of iKeve Internet Banking significantly amplifies its global transaction capabilities.  

Banco Keve’s commitment to excellent corporate relationship management is manifested through its development of corporate protocols which offer tailored financial conditions to corporate employees, thus fostering greater loyalty and enhancing retention. 

Its stringent enhancement of compliance and anti-money laundering processes, bolstered by tools such as Eagle AML and Compliance Link, ensures a secure and compliant operational framework. Moreover, the facilitation of $1 billion in trade finance and $1.4 billion in direct foreign currency payments in 2024 further exemplifies its capability in robust transaction support and swift corporate onboarding. 

Best digital bank 2025: Banco Keve

Banco Keve is at the forefront of Angola’s digital banking sector through its comprehensive efforts in digital transformation and innovation. The bank has invested significantly in its infrastructure, funnelling over $12 million into IT and cybersecurity enhancements. This investment supports the seamless operation of the iKeve platform – a pioneering service that offers round-the-clock, real-time banking through both app and web interfaces. 

A notable aspect of Banco Keve’s digital strategy is its efficiency in electronic and ATM/terminal payment systems. These achievements are complemented by the bank’s customer-centric approach that includes the user-friendly iKeve interface and Call Keve support team. These initiatives enhance user experience and broaden access, vital in a rapidly digitising financial landscape. 

The bank also introduced the direct debit portal and Corporate2Bank capabilities, sharpening its focus on corporate and business services. These are bolstered by offering EMV chip-equipped Visa cards and Corporate Protocol services, tailored to manage employee financial transactions skilfully. 

In cybersecurity and compliance, Banco Keve stands robust with tools such as DCS AML, CyberReady, DLP Forcepoint and Eagle AML. The bank’s active partnership with government programmes like REA and other strategic sectors further cements its role in the economic fabric across Angola.