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Awards for Excellence 2009: Kosovo

Best Bank: Raiffeisen Bank

As part of the largest international banking group operating in Kosovo, Raiffeisen Bank continues to push the boundaries in Europe’s newest independent state, adding to its already extensive branch network and customer base, which covers the spectrum from retail customers through to large corporates. In 2008, it added nine branches to its 38-strong network and boosted customer numbers by almost 33% to reach 230,000 by the end of the year. Consequently, it increased its deposit base by 26% to €495 million and its loan portfolio by 25.1% to €424 million, with total assets reaching €598 million, up 26% on an annual basis.