Technology evolution is not always about the big step changes and wholesale replacement of systems. Often, financial institutions need iterative change in a way that closes efficiency gaps without disrupting existing processes.
That is the case for many of oneZero’s clients. And that is why the technology provider has put much effort into not just broadening its product offering but also shortening delivery cycles and pushing out incremental changes across a variety of products. The continued enhancement of the scope and depth of its FX solution during a period of heightened market volatility has earned oneZero the title of world’s best FX solution provider.
“One important thing as we look back over the last 12 months is to highlight not only the features and data-driven improvements we’ve made to the platform, but how we’ve evolved our process,” Andrew Ralich, CEO and co-founder of oneZero, tells Euromoney.
“Alongside oneZero’s continued growth in our team, client base and product capabilities, the velocity at which we are able to deliver new functionality to clients is increasing over time,” he adds.
OneZero is a global leader in innovative FX and multi-asset technology solutions, delivering a comprehensive, modular platform that supports the entire FX lifecycle – including trading, pricing, aggregation, risk management, analytics, post-trade and compliance. Its unified platform covers FX spot, forwards, swaps, non-deliverable forwards (NDFs) and options, enabling clients to streamline execution, manage risk and optimise pricing within a single integrated environment.
The oneZero platform processes more than 14 million trades a day, more than $250 billion worth of average daily volumes, and manages hundreds of billions of streaming updates, demonstrating its resilience, scalability and global reach.
The US-based company serves over 250 clients worldwide with a team of more than 200 professionals across Africa, Asia, Australia, Europe, North America and the UK. The independent firm has a cloud-colocation hybrid architecture that supports brokers, banks, liquidity providers and financial institutions with flexible technology.
We’ve combined our data and analytics solution and our FX pricing and execution platform to drive better, more data-driven approaches for our clients
Andrew Ralich
Clients appreciate the quality of service, according to feedback, which puts oneZero among the highest-ranked technology providers in the B2B sector, according to its biannual net promoter score.
OneZero clients receive 24/7 global support through a follow-the-sun model. In February, the company expanded its services with the acquisition of Autochartist, an automated technical analysis and trading analytics firm. This has further enhanced oneZero’s offerings around decision-making tools.
The resulting market analytics platform delivers content clients need for their trading to ensure optimal trader engagement and retention.
“We’ve combined our data and analytics solution and our FX pricing and execution platform to drive better, more data-driven approaches for our clients,” Ralich explains.
The company accelerated its product release cycles significantly, reduced average code age and shortened deployment times. These improvements allow for faster delivery of new features and enhanced system stability, translating directly into a better client experience.
Internally, teams have strengthened cross-functional collaboration across development, QA, IT, R&D, sales and customer success for smoother onboarding, more transparent issue resolution, and higher post-implementation satisfaction.
“We’re pushing out incremental changes across a variety of products and continuing to empower our product managers working alongside clients and developers to get great features in clients’ hands,” Ralich adds.
This year the company launched the Swap Curve Manager, providing traders with real-time control over swap pricing and embedded analytics, enabling sophisticated management of spreads, skews and tiered client pricing.
In a bid to improve transparency and decision-making, oneZero introduced a Year in Review dashboard, Liquidity Provider Insights, and P&L analysis tools that enable clients to benchmark performance, identify opportunities and refine strategies. It has also enhanced its end-customer dashboards and analytics platform, which is designed to ensure sales provide the best possible service to their customers, and alerts them to issues preventing clients from trading.
“Together, these initiatives align to a clear vision: delivering a best-in-class, scalable FX solution that adapts to evolving client needs and competitive market dynamics, securing oneZero’s long-term leadership by leveraging our innovative platform, product velocity and data capabilities,” Ralich says.
