The Commercial Bank of Qatar has distinguished itself as a stalwart partner to small and medium-sized enterprises (SMEs) in the nation, earning it the title of Qatar’s best bank for SMEs. This recognition stems not only from its impressive 63% growth in SME clientele over the past two years but also from its forward-thinking embrace of digital innovation specifically designed to meet the unique needs of this sector.
Commercial Bank of Qatar has demonstrated a pioneering stance in digital banking, becoming the first in the region to launch mobile banking solutions tailored for SMEs. This move, coupled with the introduction of remote cheque deposits and an interactive trade portal, underscores the bank’s commitment to embedding cutting-edge technology in its service delivery. These digital platforms empower SME owners with convenience and operational efficiency, allowing them to manage their financial activities seamlessly.
The institution has put in place a robust system of relationship management tailored to the distinct needs of this segment
In addition to technological advancements, the bank has exhibited an innovative approach to financial solutions aimed at SMEs. It has rolled out flexible financing models such as point-of-sale (POS) based lending and invoice discounting, which provide SMEs with much-needed liquidity, enhancing their ability to operate and scale effectively. Moreover, the bank has crafted specialized services such as the Corporate Premium Services (CPS) and CB Merchant Pay. These initiatives are designed not only to enhance the customer experience but also to provide SMEs with a competitive edge in the marketplace.
Support for SMEs at Commercial Bank of Qatar goes beyond financial products and services. The institution has put in place a robust system of relationship management tailored to the distinct needs of this segment. Each SME at the bank benefits from dedicated relationship managers and access to SME-specific service centres, ensuring customised support. Furthermore, in collaboration with partners such as DHL4SMEs, the bank offers valuable non-financial services such as training and mentoring, which are crucial for the growth and development of SMEs.
