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Best Retail bank for technology innovation: CaixaBank |
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Also shortlisted: NEDBank and Bradesco |
Innovation is crucial for Spain’s banks. The restructuring of the country’s financial system has led to the number of banks falling dramatically. If banks want to compete within a smaller set of larger players, they need to attract customers. “Innovation is the only way to keep growing and improving and being ahead of the competition,” says Benjami Puigdevall, head of electronic channels at CaixaBank.
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