Trade finance poll 2010: Global overall and regional overall results

Overall Ranking 2010 Global overall and regional overall results Service category satisfaction ratings Wallet share by region In world trade, banks turn out not to be the villains Banks keep the economy’s lifeblood flowing Corporate perspective: Office Depot Rise of the multilaterals Methodology Global ’10   Bank Score 1   Citi 1,392 2   HSBC […]

Overall Ranking 2010

Global overall and regional overall results

Service category satisfaction ratings

Wallet share by region


In world trade, banks turn out not to be the villains

Banks keep the economy’s lifeblood flowing

Methodology

Global
’10   Bank Score
1   Citi 1,392
2   HSBC 611
3   Deutsche Bank 587
4   BNP Paribas 449
5   Standard Chartered 339
6   RBS 175
7   Commerzbank 130
8   Bank of America Merrill Lynch 122
9   Barclays 119
10   JPMorgan 92
11   Bank of Tokyo-Mitsubishi UFJ 75
12=   Calyon 72
12=   UniCredit 72
14   Société Générale 61
15   Nordea 49
16   Mizuho Financial  48
17   SEB 45
18   SMBC 42
19   Wachovia Bank 39
20   ING  36
Western Europe
’10   Bank Score
1   Deutsche Bank 313
2   Citi 240
3   HSBC 160
4   BNP Paribas 134
5   Commerzbank 94
6   RBS 62
7   UniCredit 55
8   Standard Chartered 51
9   Barclays 47
10   Calyon 38
North & Central America
’10   Bank Score
1   Citi 307
2   Deutsche Bank 156
3   HSBC 133
4   Bank of America Merrill Lynch 124
5   BNP Paribas 73
6   JPMorgan 71
7   Standard Chartered 61
8   Wachovia Bank 44
9   Commerzbank 36
10   Royal Bank of Canada 33
Asia Pacific
’10   Bank Score
1   Citi 782
2   HSBC 415
3   Deutsche Bank 354
4   BNP Paribas 246
5   Standard Chartered 224
6   RBS 88
7   Bank of Tokyo-Mitsubishi UFJ 77
8   Commerzbank 73
9   JPMorgan 59
10   Calyon 58
Middle East & Africa
’10   Bank Score
1   Citi 267
2   HSBC 179
3   BNP Paribas 137
4   Deutsche Bank 134
5   Standard Chartered 101
6=   Barclays 48
6=   Commerzbank 48
8   RBS 43
9   Calyon 27
10   Société Générale 23
Latin America
’10   Bank Score
1   Citi 146
2   Deutsche Bank 86
3   HSBC 65
4   Santander  49
5   BNP Paribas 42
6   BBVA 23
7=   Bank of America Merrill Lynch 22
7=   Commerzbank 22
9   Standard Chartered 21
10   SEB 19
Central & Eastern Europe
’10   Bank Score
1   Deutsche Bank 283
2   Citi 253
3   BNP Paribas 142
4   HSBC 130
5   RBS 95
6   Commerzbank 94
7   UniCredit 69
8   Standard Chartered 54
9   Barclays 43
10=   Bank of America Merrill Lynch 30
10=   JPMorgan 30
10=   Société Générale 30

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