FX Survey 2016: Qualitative rankings - Client service

Client service
Americas salespeople – trade ideas and ‘on-market’
2016	Bank	Score
1	State Street	5.95
2	Bank of America Merrill Lynch	5.94
3	Société Générale	5.61
		▲back to top
Americas salespeople – responsiveness and delivering the firm
2016	Bank	Score
1	State Street	6
2	Bank of America Merrill Lynch	5.97
3=	Société Générale	5.63
3=	UBS	5.63
		▲back to top
Europe salespeople – trade ideas and ‘on-market’
2016	Bank	Score
1	Société Générale	5.84
2	Bank of America Merrill Lynch	5.7
3	Crédit Agricole	5.61
		▲back to top
Europe salespeople – responsiveness and delivering the firm
2016	Bank	Score
1	Société Générale	5.93
2	Bank of America Merrill Lynch	5.77
3=	Crédit Agricole	5.69
3=	UBS	5.69
		▲back to top
Asia salespeople – trade ideas and ‘on-market’
2016	Bank	Score
1	State Street	5.95
2	Bank of America Merrill Lynch	5.75
3	Standard Chartered	5.61
		▲back to top
Asia salespeople – responsiveness and delivering the firm
2016	Bank	Score
1	State Street	5.97
2	National Australia Bank	5.92
3	Westpac Banking Corporation	5.84
		▲back to top
Back office
2016	Bank	Score
1	Westpac Banking Corporation	5.99
2	State Street	5.93
3	Société Générale	5.75
		▲back to top
Settlement error rate
2016	Bank	Score
1	Westpac Banking Corporation	6.32
2	State Street	6.16
3	Société Générale	5.85
		▲back to top

Tags Foreign Exchange Foreign Exchange Survey Surveys Surveys and Awards

FX Survey 2016: Qualitative rankings – Client service