Bruce Van Saun shouldn’t be downbeat. Having run Citizens Financial since late 2013, he has now presided over six years of gathering strength since the bank was cut loose from its troubled former owner Royal Bank of Scotland through an IPO in 2014.
It also appears to have passed its biggest test yet: the pandemic year of 2020. Van Saun can look back with some relief at having navigated it with much of his strategy intact and new opportunities emerging.
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