Impact banking: Bank of America – not too big to care

Impact banking: Bank of America – not too big to care

By HELEN AVERY

Over the last two years, Bank of America has been overhauling its low-to-moderate income business, redesigning branches and products, improving employee retention and working with community partners, but will the bank get the credit its actions deserve?

Banking: Balancing digital and branch

Banking: Balancing digital and branch

When the financial crisis hit and retail banks – desperate to cut costs – closed less profitable branches, they did so chiefly in rural towns, or low- to moderate-income (LMI) communities.

CSR: Commitments or greenwashing?

CSR: Commitments or greenwashing?

By HELEN AVERY

The smackdown on greenwashing is coming – and ‘commitments’ to clean energy and environmental practices will not be enough.

Impact banking: Erste – the social banking network

Impact banking: Erste – the social banking network

By LUCY FITZGEORGE-PARKER

The transition to capitalism has brought prosperity to much of emerging Europe but left large sections of society struggling to catch up – now Austria’s Erste Group is going back to its roots to bring prosperity to the region through social banking.

Impact banking: Vancity – delivering on the triple bottom line

Impact banking: Vancity – delivering on the triple bottom line

By HELEN AVERY

Vancity is the largest credit union in Canada, but by 2007 it was acting like a commercial bank – yet now, after steering every part of the business back to being mission-based, it is delivering record profits, lower risk, new membership and improved employee engagement.

Special focus

SME financing: special focus

SME financing: special focus

The vexed battle to finance small and medium-sized enterprises (SMEs) continues amid risk aversion, economic weakness, new regulations and banks’ balance-sheet repair.