Banking: Balancing digital and branch

Banking: Balancing digital and branch

When the financial crisis hit and retail banks – desperate to cut costs – closed less profitable branches, they did so chiefly in rural towns, or low- to moderate-income (LMI) communities.

CSR: Commitments or greenwashing?

CSR: Commitments or greenwashing?

By HELEN AVERY

The smackdown on greenwashing is coming – and ‘commitments’ to clean energy and environmental practices will not be enough.

Impact banking: Erste – the social banking network

Impact banking: Erste – the social banking network

By LUCY FITZGEORGE-PARKER

The transition to capitalism has brought prosperity to much of emerging Europe but left large sections of society struggling to catch up – now Austria’s Erste Group is going back to its roots to bring prosperity to the region through social banking.

Impact banking: Vancity – delivering on the triple bottom line

Impact banking: Vancity – delivering on the triple bottom line

By HELEN AVERY

Vancity is the largest credit union in Canada, but by 2007 it was acting like a commercial bank – yet now, after steering every part of the business back to being mission-based, it is delivering record profits, lower risk, new membership and improved employee engagement.

Meet the champions of global impact banking

Meet the champions of global impact banking

By HELEN AVERY

Any important new market needs its innovators, cheerleaders and pioneers… As banks try to build more responsible and sustainable businesses, these are the champions of impact banking at 10 of the world’s biggest firms.

Special focus

SME financing: special focus

SME financing: special focus

The vexed battle to finance small and medium-sized enterprises (SMEs) continues amid risk aversion, economic weakness, new regulations and banks’ balance-sheet repair.