Impact banking: Bank of America – not too big to care

Impact banking: Bank of America – not too big to care

By HELEN AVERY

Over the last two years, Bank of America has been overhauling its low-to-moderate income business, redesigning branches and products, improving employee retention and working with community partners, but will the bank get the credit its actions deserve?

Banking: Balancing digital and branch

Banking: Balancing digital and branch

When the financial crisis hit and retail banks – desperate to cut costs – closed less profitable branches, they did so chiefly in rural towns, or low- to moderate-income (LMI) communities.

CSR: Commitments or greenwashing?

CSR: Commitments or greenwashing?

By HELEN AVERY

The smackdown on greenwashing is coming – and ‘commitments’ to clean energy and environmental practices will not be enough.

Special focus

SME financing: special focus

SME financing: special focus

The vexed battle to finance small and medium-sized enterprises (SMEs) continues amid risk aversion, economic weakness, new regulations and banks’ balance-sheet repair.