Awards for Excellence national winners 2025: Trinidad and Tobago

Best bank 2025: First Citizens Bank

First Citizens Bank has reaffirmed its position as a leading financial institution in Trinidad and Tobago, delivering strong financial performance, digital innovation and customer-centric solutions in 2024.  

The bank reported a 23.2% increase in profit after tax, a 10.9% rise in total revenues, and an 11.1% return on equity – underscoring its operational strength and strategic execution. 

The bank’s leadership in digital transformation was evident through the successful upgrade to the IST credit card processing platform, certification for Visa Payouts, and the launch of SMS and WhatsApp banking services.

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