Awards for Excellence 2019
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In a continent where the population is largely rural, there are many obstacles to financial inclusion. Mobile money and agency banking have provided solutions, especially in Kenya, where digital banking uptake has been impressive, so it is no surprise that Africa’s best digital bank is Kenya’s Equity Bank.
At Equity, over 96% of all transactions happen outside branches and 93% of loans are originated via mobile; digital solutions are essential to the bank’s growth and making these processes easier is central to its success.
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