Cash management: Methodology

Euromoney polled cash managers, treasurers and financial officers at 5,600 non-financial companies in 73 countries. We received in total 1,154 valid replies to questions relating to international cash management services (2003: 367 replies) from 66 countries. This year's poll only included questions relating to international cash management services. (The 2003 poll included 1,061 replies in total, 694 of which answered questions relating to service provision in their home country only.) Respondents were asked to indicate: which three banks they currently used most for their cash management services to rate services provided by their lead cash manager on a sliding scale of 1=excellent; 2=very good; 3=good; 4=fair; 5=poor. Banks' scores in each category are the percentage of ratings they received for that category that were very good or excellent.