FX Survey 2016: Qualitative rankings – Client service

Results index More data .

fx-2016-cropped

 

 Results index

 More data

.

Americas salespeople

Europe salespeople

Asia salespeople

Back Office

Settlement error rate

.

Client service

Americas salespeople – trade ideas and ‘on-market’

2016

Bank

Score

1

State Street

5.95

2

Bank of America Merrill Lynch

5.94

3

Société Générale

5.61

 

 

 ▲back to top

Americas salespeople – responsiveness and delivering the firm

2016

Bank

Score

1

State Street

6

2

Bank of America Merrill Lynch

5.97

3=

Société Générale

5.63

3=

UBS

5.63

▲back to top

Europe salespeople – trade ideas and ‘on-market’

2016

Bank

Score

1

Société Générale

5.84

2

Bank of America Merrill Lynch

5.7

3

Crédit Agricole

5.61

 

 

 ▲back to top

Europe salespeople – responsiveness and delivering the firm

2016

Bank

Score

1

Société Générale

5.93

2

Bank of America Merrill Lynch

5.77

3=

Crédit Agricole

5.69

3=

UBS

5.69

▲back to top

Asia salespeople – trade ideas and ‘on-market’

2016

Bank

Score

1

State Street

5.

Access intelligence that drives action

To unlock this research, enter your email to log in or enquire about access