Gain Capital, its Forex.com division and group CEO Glenn Stevens have been served with a complaint by the National Futures Association (NFA) for five counts of violation including adjusting customer leverage without notification, dictating unfair slippage parameters on MetaTrader and for using a number of unregistered introducing brokers. Gain say they will contest the charges. According to a 20 page NFA document, dated June 30 2010, seen by theWeeklyFiX, the 2009 audit of Gain found that the firm engaged in leverage and margin practices that were harmful to its customers.
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