Awards for Excellence national winners 2025: Poland

Best bank 2025: ING Bank

A combination of digital innovation, customer-centric growth and strategic transformation contributed to ING Bank’s strong performance in Poland in 2024. 

The bank demonstrated strong financial momentum throughout 2024, with deposits rising by 8% year-on-year to Zl218.1 billion ($60.3 billion) and loan volumes increasing by 6% to Zl167.4 billion. At the same time, the number of mobile-only customers grew by 15%, reaching 2.3 million. 

As part of the bank’s continued investment in digital transformation, it completed 50 cloud deployments in 2024, enabling 59 applications to begin cloud-based operations and enhance their scalability and customer experience.

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