Cash Management Survey 2018: Methodology

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© 2018 Euromoney
Results Index
Methodology
Press Release

Overview

Earlier this year Euromoney surveyed cash managers, treasurers and financial officers worldwide to rank and assess their top providers of cash management services. The survey was split into separate questionnaires for corporations and financial institutions.

Respondents were asked to indicate:

·         Which three banks they currently use most for their cash management services

·         To rate their three most used cash managers from Unsatisfactory to Exceptional across various service categories.

Survey of Corporates

Quantitative Rankings

Voting

Respondents were asked to vote for their cash management provider by country, by region, and globally, or for any permutation based on their remit and related ability to vote on behalf of their company’s use of cash management.

Respondents could respond more than once, but only for separate countries or regions where they have cash management operations.

If more than one vote was received for an individual country or region from the same company, then where possible the respondents were contacted and their votes aggregated into one response. If this was not possible, then the most senior person’s response was counted.

Scoring

In the lead categories, each voter’s nominated top bank was awarded four points, second place three points and third place two points. These scores were then totalled for each bank to give a final score.

Final scores for domestic, regional and global cash management providers were determined by a weighted ranking based on the relative gross sales of the respondents.

In the case of domestic/country rankings, there needs to be at least 10 votes for the top bank within that country for a ranking to be published.

Service Category Rankings

Voting

Service categories were assigned a qualitative designation of “unsatisfactory,” “improvement needed,” “meets expectations,” “exceeds expectations” and “exceptional,” which were assigned numeric weightings of 1 to 5.

Scoring

We performed a calculation on the % of respondents who answer in a certain way in order to calculate a net score for each institution. This was used to produce a ranking.


Survey of Financial Institutions

Quantitative Rankings

Voting

Respondents were asked to nominate their cash management providers by region and by transactional currency.

Respondents could respond more than once, but only for separate regions where they had cash management operations.

If more than one vote was received for an individual region from the same company, then where possible the respondents were contacted and their votes aggregated into one response. If it was not possible, then the most senior person’s response was counted.

Scoring

In the lead categories, each voter’s nominated top bank was awarded four points, second place three points and third place two points. These scores were then totalled for each bank to give a final score.

Service Category Rankings

The service category rankings were calculated the same way for both the corporates and financial institutions surveys.

Please direct comments and questions to: data@euromoney.com