Nedbank wins the best digital bank in Africa award for the second year in a row, courtesy of its push to reform and re-engineer its IT system, with the aim of cutting costs, attracting new business and favouring an approach that focuses on evolution rather than revolution.
The South Africa-based lender’s plan has long been to eschew a big-bang approach to designing and redeploying its digital stack. Instead, it chose to pursue managed evolution, enabling it to roll out digital services as they come on stream.
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