Awards for Excellence country/territory winners 2025: Mongolia

Best bank 2025: Khan Bank JSC

Khan Bank has cemented its market leadership through expansive national reach, cutting-edge digital innovation and a strong commitment to sustainable growth. 

With outlets reaching 82% of Mongolian households, the bank processed 99.5% of all transactions digitally and handled 75% of consumer loans.  

In a key recent development, the lender launched a generative AI chatbot that has cut direct agent-customer interactions by 36%.  

Khan Bank has also introduced innovative products such as digital mortgage loans, salary-based credit cards, and a point-of-sale app for contactless payments.

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