Building from scratch: RBC thinks big in US cash management

By starting from a blank sheet of paper, Royal Bank of Canada hopes its new US cash-management platform will allow it to capture a greater share of wallet from existing clients while not being held back by legacy technology.

One evening in early 2024, treasury officials at a Fortune 50 company were eyeing a screen nervously. Just four hours after beginning the onboarding process for Royal Bank of Canada’s new US cash-management platform, they were about to transact on it for the first time.

They couldn’t quite believe what they were seeing; some asked themselves if they had merely been shown a demo.

“How do we know it’s real?” asked one.

They got their answer soon enough, by transacting into and out of the account and seeing it happen in real time.

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